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How Investing In Leadership & Team Yields Amazing Customer Experiences | Mikhail Hutton
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #225 we welcomed Mikhail Hutton, Fractional CEO & CXO based in New York City.
Mikhail has spent the last 10+ years working in a variety of amazing companies including Humana, Integral Ad Science, Quantcast, Artemis & several VC backed companies helping them think through and execute on their go-to-market (GTM), customer experience & customer success strategies as they scale their business.
In this episode, Mikhail and Adrian chat through how he has tackled The Four CX Pillars: Team, Tools, Process & Feedback and shares tips &…
The skinny
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