92 - The Telephone: Leasing's Most Underrated Revenue Driver

Rooms with Ronald · Mar 13, 2026 · 32m

In this episode of Rooms with Ronald, host

https://www.linkedin.com/in/ronaldharrington/ discusses the critical role of phone communication in the leasing process. He emphasizes the importance of building connections with prospects over the phone, rather than treating calls as mere transactions. Ronald outlines common mistakes made during phone conversations and provides practical techniques for improving phone engagement to enhance tour conversion rates. He shares key data, including that leasing agents who have he highest phone to tour conversion rates spend an average of 7 minutes and 35…