Within the Trenches Ep 613
Ep 613 features Jen, a Quality Assurance and Training Manager with Chagrin Valley 911 Dispatch out of Ohio.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Jen's path from criminal justice student to finding a lasting career in dispatch.
The highs and lows of dispatcher training, including tough trainers and the importance of mentorship.
Real stories about adapting to regionalized dispatch operations and handling high-stress situations.
Calls that stick with dispatchers–from tragic emergencies to unexpectedly emotional moments.
Lessons learned, advice for new…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.