Season 2 Episode 2 Kimberly Govea - Boost Your Training
What if the secret to better 911 training didn't require a bigger budget—just a little more creativity and a genuine commitment to doing the job well? In this episode, host Lori Henricksen sits down with Kimberly Gouvea, retired LVMPD dispatcher and trainer with 20 years on the floor, for a conversation packed with practical, adaptable ideas that any comm center can start using right away.
Kim has spent her career thinking about how people learn—and more importantly, how to reach the ones who don't learn the way a standard training program assumes they will. She and Lori dig into why…
The skinny
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