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Elevating Culture & Performance with the Wizards

Welcome to Part One of this new two-part series, "Elevating Culture & Performance with the Wizards," from Stories from the River. Host Charlie Malouf welcomes back to the podcast two return guests, Will Luke, Senior Director of Retail Operations and Project Management, and Kellie Jones, Manager of Retail Operations. They delve into the team's dynamic spirit, spotlighting the unique Gandalf award program that motivates peak performance amongst the Wizards across several key performance indicators. They discuss why having competitions and awards help the overall culture of the teams and…

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