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Laura Cole on How Marketing Impacts Public Safety Agencies’ Crisis Communication Response
In this episode of The Strategy Briefing, host Caridad Mas-Batchelor sits down with Laura Cole, Founder and President of Cole Pro Media, to discuss how marketing and communication shape public trust in public safety. Drawing from her background as a television journalist, national reporter, White House correspondent, and trusted advisor to law enforcement leaders, Laura shares why branding in public safety goes far beyond logos and campaigns. It influences credibility, crisis response, leadership perception, and the way communities experience an agency over time.For public safety leaders…
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