Latest / The Leverage Podcast with Kevin Johnson
Do You Have a Civil War Going Inside Your Own Team?
A lot of businesses have an internal divide that feels like a constant battle between departments, roles, or personalities. Sales blames operations. Operations blames sales. Everyone feels frustrated, and the owner feels stuck in the middle. But the real issue is usually not the people. It is the structure. In this episode, Kevin Johnson breaks down why internal team conflict usually comes down to two things: leadership and communication. He explains how misalignment creates what he calls the workaround economy, where businesses pay for full capacity but only get a fraction of the output. He…
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