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49. {Step 5} The First Steps to Hiring Your First Esthetician
If your spa can't function without you, if you're answering the same questions all day long, or if mistakes keep getting repeated, you don't have a team problem. You have a systems problem. In this final episode of the hiring series, I'm breaking down why Standard Operating Procedures (SOPs) are the key to freedom, consistency, and growth without burnout.
You'll learn:
What an SOP actually is: a simple step-by-step guide for how things get done in your spa (not a 50-page manual)
Why you're the bottleneck when everything lives in your head instead of being written down
How SOPs give you…
The skinny
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