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Our 4-Layer AI Framework: Data, Reporting, Insights, Action - Matt Schwartz, Sage Hospitality Group
Sage Hospitality CTO Matt Schwartz shares the four-layer framework guiding the company's AI strategy: data, reporting, insights, and action. He explains why hotel data must be brought together and normalized before AI can produce useful analysis or support operational decisions.
The framework moves from a reliable data foundation toward a future in which AI agents can take action, with the ultimate goal of giving property teams more time with guests and their other associates.
Listen to the series with Matt:
Episode 1: The Weekend Class That Changed My Career
Episode 2: How We’re Leading AI…
The skinny
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