July 2025 Shops
In this episode of Rooms with Ronald, host Ronald Harrington shares his experiences from six apartment tours, highlighting the significant gaps in customer service and engagement from leasing agents. He discusses the importance of personal connection, preparation, and the overall leasing experience, emphasizing that leasing is not just about the property but about how prospects feel during their interactions. Through detailed accounts of each tour, Ronald provides insights into what went wrong and what can be improved in the leasing process.
Leasing experiences often lack personal connection…
The skinny
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