The Pillars of Customer Service with Jill Allen
Welcome to the Hey Docs! Podcast with your guest host Jessi Megna.
Today’s episode is all about the patient experience in orthodontic practices with Jill Allen. From understanding what patients truly want to building trust and even handling difficult conversations, Jill will be sharing her insights on how to create an authentic and engaging experience for every patient.
Let’s dive in!
Summary
In this conversation, Jessi and Jill discuss the nuances of customer service in orthodontics, emphasizing the importance of authenticity, trust, and micro-interactions in creating a memorable patient…
The skinny
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