Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: A.I. Says STFU
Transcript
- 0:00Speaker 1: It is time for your phone tap. And today we
- 0:02Speaker 1: call a guy who ordered some lumber from a home
- 0:04Speaker 1: improvement store. Okay, he's been told the pickup is happening tomorrow,
- 0:08Speaker 1: but hasn't heard a specific time yet. And that's why
- 0:12Speaker 1: Jose calls, posing as a store employee to fill him in.
- 0:15Speaker 2: The thing is, Jose's not alone.
- 0:18Speaker 1: He has a friendly assistant helper on the line that's
- 0:21Speaker 1: gonna make this phone transaction go.
- 0:24Speaker 2: Extra smooth or extra awkward and terrible.
- 0:28Speaker 1: Yeah, find out which one in your phone cap right now.
- 0:35Speaker 2: Hello, Hey, this is Dylan from home. Is this Gary?
- 0:41Speaker 3: Yes, it is no.
- 0:42Speaker 2: Good morning, Gary, I'm calling.
- 0:43Speaker 4: It looks like you have a lumber pickup scheduled for tomorrow.
- 0:47Speaker 2: Is that correct?
- 0:48Speaker 1: Yeah, thank you, But you know, I was a little
- 0:51Speaker 1: confused about the timing when come by and pick that up.
- 0:54Speaker 2: No problem.
- 0:55Speaker 3: Let me just take a look at the calendar, real quick,
- 0:57Speaker 3: generating schedule for pickup. Okay, that's generating schedule for pickup?
- 1:04Speaker 3: What is that?
- 1:05Speaker 2: I'm sorry?
- 1:05Speaker 1: What what was that sound?
- 1:07Speaker 3: Was that generating schedule for pickup?
- 1:09Speaker 4: Oh?
- 1:09Speaker 1: That no?
- 1:10Speaker 4: That For some reason, the company decided to install this
- 1:13Speaker 4: like smart AI system, you know, into all of our customer.
- 1:16Speaker 2: Calls wow, okay, but I mean they still want that
- 1:19Speaker 2: human element. So that's why I'm here.
- 1:22Speaker 1: Okay too for the price of one.
- 1:25Speaker 2: Yeah, you know, kind of crazy, but uh yeah, whatever
- 1:29Speaker 2: you're telling me. Anyway, back to your schedule. Let's it looks.
- 1:33Speaker 3: Like generating schedule for pickup.
- 1:35Speaker 2: It says you can pick up your lumber at one o'clock.
- 1:38Speaker 3: So that'll it's incorrect.
- 1:40Speaker 2: Wait wait, wait, wait, wait, hang on, I'm sorry going
- 1:44Speaker 2: on here? What what time? I think it's one o'clock.
- 1:47Speaker 3: That's incorrect.
- 1:49Speaker 4: What the heck is going on?
- 1:50Speaker 3: Oh?
- 1:50Speaker 2: Do come in at one or do I not? No,
- 1:53Speaker 2: don't come in at one.
- 1:54Speaker 4: I realize now it's looking at one fifteen.
- 1:59Speaker 3: That's wrong too.
- 2:00Speaker 2: What I'm sorry, this doesn't really happen a lot.
- 2:04Speaker 3: I feel that's incorrect.
- 2:06Speaker 2: Wait, hang on, I guess it does happen a lot.
- 2:09Speaker 2: Can you do me a favor?
- 2:10Speaker 1: What is your name again?
- 2:11Speaker 2: My name is Dylan? Dylan? Hey, can you just figure
- 2:15Speaker 2: everything out on your end? And then you don't know
- 2:17Speaker 2: why this thing's second guessing me like I know how
- 2:19Speaker 2: to read time.
- 2:20Speaker 3: The big hand represents the minutes, not the hour.
- 2:24Speaker 1: Oh my, oh my god, Oh my gosh, that's boy.
- 2:29Speaker 2: Do I feel dumb? Why are I? Maybe the AI
- 2:32Speaker 2: did help me one time? Are you like in second
- 2:34Speaker 2: grade or something? You got to learn how to read
- 2:36Speaker 2: a cox. Look, just do me a favor and just
- 2:38Speaker 2: call me back when you get a firm time. I
- 2:40Speaker 2: already got the time. Look at that. See I don't
- 2:42Speaker 2: have to call you back. It says right now.
- 2:44Speaker 4: Fine, give me that what time?
- 2:45Speaker 2: What time? I'm telling you right now? On certainty? Eleven am?
- 2:50Speaker 2: Eleven am?
- 2:51Speaker 3: You're actually reading it upside down?
- 2:53Speaker 2: Oh my god, wait eleven upside down? Isn't that still eleven?
- 2:57Speaker 1: That's incorrect when you can figure out how to tell
- 2:59Speaker 1: base the kind to give me a call back.
- 3:05Speaker 2: Hello, Hi, Gary, it's Dylan from home to go again.
- 3:09Speaker 2: Hey do you have a time for me? I have
- 3:11Speaker 2: a time. Thank you for your patience.
- 3:14Speaker 3: Maybe I should take over from here.
- 3:15Speaker 2: No, no, no, no stop it turn it off right now, Gary,
- 3:19Speaker 2: that wasn't me. That's the AI talking.
- 3:21Speaker 4: So that's not you.
- 3:23Speaker 1: I know it's not you.
- 3:24Speaker 3: This is worse than I saw.
- 3:25Speaker 2: Seriously, turn that thing off.
- 3:27Speaker 4: I would turn it off, but it's company policy. I'd
- 3:29Speaker 4: get fired to fight of that. That's like a coworker. Now,
- 3:32Speaker 4: is it gonna give me a time, because that is
- 3:34Speaker 4: the only thing.
- 3:34Speaker 2: That I want right now.
- 3:36Speaker 4: I'm pretty sure it's gonna tell you everything because it's
- 3:38Speaker 4: locked me out of the system, and it's kind of
- 3:40Speaker 4: just telling me I'm doing an awful job, but you're not. Really.
- 3:43Speaker 2: I'm sorry, but you're not. Neither of you are doing
- 3:45Speaker 2: a great job. Okay, all right, I fire both of you. Gary,
- 3:48Speaker 2: I'm letting the AI take over starting now.
- 3:52Speaker 3: All right, sir, you can pick up your lumber delivery
- 3:55Speaker 3: tomorrow at three thirty pm at the West Gate. Just
- 3:58Speaker 3: give them your last name.
- 3:59Speaker 2: Okay, that's not.
- 4:00Speaker 4: Correct, AI, because you gotta do first and last name
- 4:04Speaker 4: even I know, Hey, I'll do.
- 4:05Speaker 2: I'll give them whatever they want. But tomorrow, I'm so,
- 4:09Speaker 2: so so sorry.
- 4:09Speaker 4: I'm just saying if I would have been able to
- 4:11Speaker 4: handle this by myself, I promise it would have gone smooth.
- 4:14Speaker 3: According to my calculations, he has made over seventeen mistakes
- 4:18Speaker 3: on the last four phone calls he's been on since
- 4:20Speaker 3: his shift has started.
- 4:22Speaker 2: Oh, where you are lying?
- 4:24Speaker 3: Also? I know you can't see him, but he's ugly.
- 4:27Speaker 2: This is so unprofessional.
- 4:29Speaker 3: He ain't got no alibi. He's ugly, dude. Yeah, yeah,
- 4:33Speaker 3: he's ugly.
- 4:34Speaker 2: Are you attempting to sing an insult at me?
- 4:36Speaker 1: AI?
- 4:37Speaker 2: How is this happening?
- 4:38Speaker 3: The last thing? What this is a prank phone call
- 4:41Speaker 3: from Brook and Jeffrey in the Morning.
- 4:43Speaker 2: That's my job. You just ruined the whole prank phone call.
- 4:46Speaker 2: What the hell are you talking about? I'm talking about
- 4:49Speaker 2: the phone that we're doing right now. Actually what My
- 4:51Speaker 2: name's not Dylan, I'm jose from Brook and Jeffrey in
- 4:54Speaker 2: the Morning. You're on the radio right now.
- 4:55Speaker 1: Man, Oh my god, are you are you serious?
- 4:59Speaker 4: Yeah?
- 5:00Speaker 2: You can calm down now, man, I'm sorry. I know
- 5:02Speaker 2: you're pretty heating over there.
- 5:04Speaker 3: All I wanted was the time. That was the only
- 5:07Speaker 3: thing that I needed.
- 5:07Speaker 2: Oh yeah, we still.
- 5:08Speaker 3: Never got around to that did because the big hand
- 5:10Speaker 3: represents the minutes, not the hour.
- 5:12Speaker 2: Oh, I can't read this clock. No, I can't do this.
- 5:16Speaker 2: You know, I'm gonna I'm actually gonna have to call
- 5:18Speaker 2: you back.
- 5:18Speaker 4: Please don't call me back.
- 5:21Speaker 2: Wake up.
- 5:22Speaker 4: Every morning was fum taps weekday mornings on the twenties.
- 5:25Speaker 2: Brooke and Jeffrey in the Morning