Hotel Tech Integration: Why It's Still Broken (And How You Can Fix It) - Steven Marais, Noble House Hotels & Resorts

Hospitality Daily Podcast · Apr 3, 2025 · 12m

In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares insights on simplifying hotel tech stacks, the challenges of integrations, and the journey towards a more unified, cloud-based technology foundation.

We cover:

(00:56) Steven's role and responsibilities

(02:08) The importance of interfacing in hospitality tech

(03:52) Challenges with legacy systems and new tech

(05:01) Preparing for a future with more AI

(05:56) Standardizing the tech stack across properties

(07:33) Building partnerships with tech companies

(08:58) Evaluating and choosing the best…