Latest / The Real Estate Agent Playbook / Why Your Listing Isn’t Selling (And How to Fix It Fast)
Transcript
- 0:0156.5% of homes are selling below asking and list price
- 0:06sellers are thinking this is 2,000 and twenty
- 0:092,021 buyers are thinking this is 2009
- 0:12we gotta bridge the gap as agents
- 0:14and meet those expectations and get these homes sold
- 0:18so stay tuned
- 0:24what's up guys Jeremy Kane
- 0:25with Real Estate Agent Playbook and EXP Realty
- 0:27going to dive into an entire series about listings
- 0:31we've always heard list to last
- 0:33but we really want to dial this in
- 0:34so over the next couple weeks
- 0:36we will be diving into all kinds of different things
- 0:40all listing agent specific
- 0:42so if that's you
- 0:43or you're trying to break into the listing agent space
- 0:46the truth is it's still list to last
- 0:48but we have to understand
- 0:49we have major opportunities in this market
- 0:51to show our value to our clients
- 0:53and that's what exactly what we want to do
- 0:55I've helped agents just like you
- 0:57scale their businesses to whatever levels they want
- 1:00sometimes agents come in and they say we
- 1:02I just want to sell one home a year
- 1:04I want to make six figures
- 1:05or some other agents say they want to sell them all
- 1:07we've helped agents just like you
- 1:09do all of those things
- 1:11so if you're interested in connecting
- 1:12book a call with me the Realtor Game Plan call below
- 1:15but let's dive in so first and foremost
- 1:17we have to put ourselves in our client shoes
- 1:20so let's start with that seller mindset right
- 1:23it we've always had over the last 10 years like oh
- 1:26this home sold over here this home sold over here
- 1:29don't worry
- 1:29it's only 4,000 square feet bigger than yours
- 1:32or anything like that and so the truth is
- 1:35the market was masking this a little bit
- 1:37and allowing us to kind of
- 1:39edge up towards those prices of the bigger homes
- 1:41that are sold as comps
- 1:43because the demand was so fierce
- 1:45and we had so many opportunities
- 1:47so we have to understand that selling a home
- 1:50more than buying a home is a super emotional process
- 1:54right people have lived their lives in there
- 1:56they've had good memories
- 1:57they've had bad memories and so
- 1:59when someone comes in and drops a value
- 2:02that is different than they think
- 2:03it's a huge deal one of my agents has an amazing uh
- 2:07seller questionnaire and on there
- 2:09before she even goes to the listing appointment
- 2:11she asks what do you think your home is worth
- 2:14not because she's going to tailor the presentation
- 2:17or do anything to that
- 2:19but knowing what the seller thinks the value is
- 2:22of the home is a pretty cool thing
- 2:24and let's be honest we can't hide behind the internet
- 2:28everybody's looked at their Zestimate or whatever
- 2:31so using that as a way to frame and prepare yourself
- 2:34for what's to come in the listing appointment
- 2:37and Taylor your presentation to get to that actual data
- 2:41the information that's needed is huge
- 2:44so how do we reset the seller's expectations
- 2:47I do this extremely uh
- 2:50diligently by finding out where they're going right
- 2:53the truth is is that we have all this
- 2:55you know equity
- 2:57and especially if you've owned it for a long time
- 2:59it's truly monopoly money
- 3:01so we need to make sure
- 3:03that we understand where they're going
- 3:05are they gonna have a mortgage on their next home
- 3:07is there a dollar amount that they you know
- 3:09absolutely need to walk away from
- 3:11and then kind of
- 3:12understand exactly what that looks like
- 3:14and I'm not saying fire sell the home
- 3:16but honestly if you're
- 3:17you're taking a step back and we can talk about this
- 3:22we can really go from there
- 3:23and moving on to the buyer's mindset
- 3:25one thing I do with the seller is
- 3:28show them exactly what
- 3:31you know
- 3:31a traditional buyer for their home if it's a 3
- 3:3430 500
- 3:354,000 square foot home
- 3:36maybe that's a move up home and you know
- 3:39I'm assuming 20% down
- 3:40but I'm gonna show them what it looks like
- 3:42with a 20% down mortgage
- 3:43with 7% interest rate looks like on
- 3:46on the home
- 3:47so they can understand what the buyers are looking at
- 3:50that does one of two things
- 3:52first of all it
- 3:53you know gives them a little bit of empathy for what's
- 3:56what's coming in on the other side
- 3:58and second of all
- 3:59it gives them understanding of okay right
- 4:03if I was gonna pay 5
- 4:046 double what my current mortgage is for this home
- 4:08I certainly would want to
- 4:09you know probably replace that 35 year old furnace
- 4:12that we've just been limping along right
- 4:14so it kind of helps with that for them to understand
- 4:17and it's just a a guestimate if it's a smaller home
- 4:20an entry 3 2 or whatever
- 4:22I'm gonna show them you know
- 4:23what a 3 or 5% down payment mortgage
- 4:26looks like on that
- 4:27because that's probably what the buyers
- 4:29going to be coming at them with
- 4:31it might be completely wrong
- 4:33but if they can see that number
- 4:35because it's a shocking number
- 4:36and I've never had a seller be like
- 4:38oh that's not very much right
- 4:41they always look at it and they're like
- 4:42okay and it kind of sets a stage for the buyer mindset
- 4:45right this is what the buyer is thinking
- 4:47we have to bring buyer and seller together
- 4:50so if we can start to bridge that gap with the sellers
- 4:52early on it's absolutely huge right
- 4:55so if we go into it buyers are cautious
- 4:57they're making a absolutely large investment probably
- 5:01you know double what their rent might be right
- 5:03it is cheaper to rent than or buy than rent
- 5:06but it's not cheaper on the month to month uh
- 5:08on those budgets so we need to make sure that we're
- 5:11we're focusing in on that and understanding right
- 5:14these higher mortgage rates
- 5:16are driving these payments up
- 5:17and then you throw on the insurance
- 5:19which is affecting single family homes
- 5:21and majorly affecting the HOA
- 5:23town home communities
- 5:24it's something to really think about
- 5:26so we have to educate the buyers on the platform
- 5:29and so on but if we educate the sellers first
- 5:33and we're coming to the table
- 5:34like
- 5:34with a little bit of empathy about what's going on
- 5:37and possibly what to expect on an inspection
- 5:40and those kind of things
- 5:41it's absolutely key so as for the agent
- 5:44here we are right we're we're sitting in front of them
- 5:47we're gonna get top dollar for their home
- 5:49in most markets it's still extremely top dollar
- 5:52compared to what they paid for it five to 10 years ago
- 5:55right now I get it a lot
- 5:57there's a lot of the people that have bought
- 5:58in the last five years maybe in the last two years
- 6:01that are like uncomfortable in the house
- 6:02so they need to make a move
- 6:03and they're not in such a great position
- 6:05but we have to understand as agents
- 6:07what all that looks like
- 6:09and if we understand exactly where they're going
- 6:11and what their goals are
- 6:13and what they loved about the house
- 6:16because the truth is we can use every part of that
- 6:19emotion to help market the home right
- 6:21and as we're moving through this
- 6:22the messy middle as the agent is
- 6:25bringing those two together
- 6:27and just throwing it out on the MLS is probably not
- 6:31your best bet for you know
- 6:33bringing the messy middle together
- 6:35without any expectation
- 6:37because they need to know what's coming in as a seller
- 6:40the buyer needs to know
- 6:40kind of where the sellers are at
- 6:42and understanding hey
- 6:43we're looking to move we love this house
- 6:45it's never you know
- 6:46nothing's ever happened you know
- 6:48we hear that all the time
- 6:49it's been perfect
- 6:49maybe we had to clean out the gutters one time
- 6:52those are the worst ones right
- 6:53but as we kind of understand this
- 6:56we have to understand the affordability piece
- 6:59on the buyers that are coming through
- 7:00the emotional piece on the seller
- 7:02and as the agent
- 7:03it's not our job to come in and strong arm the seller
- 7:06to get the right price for the list or
- 7:09you know strong arm the buyer in a negotiation
- 7:11our job is actually to bring them together
- 7:13at a workable number
- 7:15and negotiation so that we can move forward
- 7:18and so as agents we need to get it in front of as many
- 7:22people as humanly possible
- 7:23and I get it the MLS still sells a lot of houses
- 7:26but as things change as brokerages kind of
- 7:29you know consider doing exclusive listings
- 7:32and all the things that are out there
- 7:34we as agents need to step up our game
- 7:36in the marketing platform
- 7:38we need to understand that these buyers
- 7:40are looking somewhere sometimes it's Zillow
- 7:43sometimes it's the MLS in our portals
- 7:45but a lot of times the
- 7:46the real dreams and the fire starts on social media
- 7:49so how are we doing that right
- 7:51before we we had a marketing approach
- 7:53we had to get everything done
- 7:55pre list and splash it out to the market right away
- 7:59that's just not the case anymore right
- 8:01we want to have a solid launch
- 8:03we certainly want to front end
- 8:05front load some marketing
- 8:06but we also want to have some things
- 8:09if we do hit that average days of market 30
- 8:1140 days in some markets right
- 8:13so we need to make sure that we are tearing this out
- 8:16and I promise you
- 8:18that if you have a delayed marketing plan
- 8:21which if you follow me on Instagram
- 8:23and you DM me listing agent plan
- 8:26I will absolutely send you the information needed
- 8:30so that's the re agent playbook over on Instagram
- 8:32also comment it down below here
- 8:34and I will get that to you
- 8:35it won't be automatic
- 8:36but comment below and we'll get that to you
- 8:39but it's my way of delaying the marketing right
- 8:43it's my way of saying OK
- 8:44here's what we're gonna do
- 8:46we're gonna do a you know
- 8:47we're gonna have the sign in the yard
- 8:48we're gonna do a opening weekend open house
- 8:51we're gonna do you know a a long form YouTube video
- 8:54and then that's week one
- 8:56we'll have the printed flyers and stuff like that
- 8:58as well week two
- 9:00we're going to do short
- 9:01form focusing solely on the property
- 9:03the home itself
- 9:04so maybe your five favorite things or maybe you know
- 9:08featuring the exterior of the home
- 9:10or whatever that looks like
- 9:11maybe you know
- 9:12those cool short 90 second quick walkthroughs
- 9:15whatever it is
- 9:16a couple short form pieces of content that hit
- 9:19and the key here is to front load this
- 9:21so you're recording it when you're doing the photos
- 9:24and you have it pre listed
- 9:25because getting back out there
- 9:27you know
- 9:27it's it's hard to get into someone's house and be like
- 9:29oh I gotta record more content cause we didn't sell it
- 9:32right
- 9:32so when you're doing the videos do some short form
- 9:35grab those things record those things
- 9:37obviously the long form video
- 9:39please be in it if you're an agent
- 9:41it helps a lot it grows your brand
- 9:43not just the homes brand and as we kind of move forward
- 9:47you see that these delayed
- 9:48marketing tactics will come through again
- 9:51I have a four week delayed marketing
- 9:53strategy that I can send you
- 9:54so check that out I'm not gonna dive into all of that
- 9:57because that's not really what this video is about
- 9:59but the ultimate goal is
- 10:01we need to refresh our marketing ideas
- 10:04we have more time to do this right
- 10:08and so
- 10:09we need to be relentless in recording the content
- 10:12or the picture
- 10:13getting the photos or getting the content
- 10:15even if it's copy if you're not huge on video
- 10:18we need to make sure that we have it all up front
- 10:21with preparation
- 10:22and then we just need to be consistent
- 10:25it needs to be every house every time I know it's hard
- 10:28I understand that you know hey
- 10:30it's a 300,000 dollar town home the long form video
- 10:33those things we need to get to a point where we are
- 10:36absolutely moving the needle forward
- 10:38now you step up into the luxury or the land and ranch
- 10:41or those things you know
- 10:42the wonderful uh
- 10:44platforms that EXP have are awesome for that however
- 10:48if you're a solo agent
- 10:49you're not part of those certainly as you move up
- 10:52I'm not saying market a 200,000 dollar townhome
- 10:55the same as a five million dollar listing however
- 10:58the basics need to be there and it needs to be fresh
- 11:01because if you're a listing agent like myself
- 11:05and you have some listings that have sat on the market
- 11:08it's a hard conversation
- 11:09if you don't have anything planned
- 11:10if you don't have anything on the radar
- 11:12if you didn't say hey look
- 11:13the average days on market are this
- 11:15so this is gonna be kind of our marketing strategy
- 11:18if you don't have those things up front
- 11:19those conversations are harder and harder
- 11:22and then we start to get those dreaded calls
- 11:23are you gonna host an open house this week
- 11:25are you gonna do this
- 11:26are we gonna you know what else can we do
- 11:28so make sure
- 11:29that you are front loading as much as you possibly can
- 11:32and being relentless in that execution right
- 11:35the weekly updates having those conversations
- 11:37trust me
- 11:38it's not a great conversation when there's no showings
- 11:41right um
- 11:42but sometimes that's
- 11:43that's what some of our markets are doing
- 11:45then we need to lean on those stats right
- 11:47the active days on market
- 11:49average showings per week
- 11:50all the things
- 11:51and your MLS has all of those stats readily available
- 11:54you can break it down by zip code
- 11:56price point all the things
- 11:58so make sure you're diving into that
- 12:00and so as we navigate this market
- 12:04and doing things a little bit differently
- 12:07we have a ton of disruptors out there
- 12:09new brokerage models uh
- 12:11we have you know
- 12:12obviously people trying to push the for sale by owners
- 12:15and we have people that are just think
- 12:17real estate agents don't do the job
- 12:20and the truth is sometimes they're right
- 12:22and we need to take this as a
- 12:24a wake up call and an opportunity to really
- 12:28really market the listings
- 12:30and by doing so your brand is going to explode
- 12:32if you're doing it in a tactical way
- 12:35and so take a deep breath
- 12:38understand the market change
- 12:40and understand first and foremost
- 12:42that it is not your fault that the market is different
- 12:46however if your clients are calling you
- 12:48asking you to do certain things and list
- 12:50do this and change the remarks and do all these things
- 12:53it is your fault that you aren't bringing
- 12:56the marketing strategy to them
- 12:58you're letting them bring it to you
- 13:00and regardless of
- 13:01if you don't think it works or whatever
- 13:03all they're doing is raising their hand saying
- 13:04we need more we need more
- 13:06we need more
- 13:07and it's an expectation call on the front end
- 13:10it's understanding what we're trying to do here right
- 13:13and getting better at those conversations
- 13:14let's list high and see how it goes
- 13:16and those kind of things
- 13:17and then keeping a relentless eye on those showings
- 13:22on getting that feedback and understanding
- 13:24and using that and building
- 13:26a separate set of data to help your clients understand
- 13:29what we need to do in order to get the property sold
- 13:32because ultimately it's about where they're going
- 13:34it's not about this and getting max
- 13:37max max dollar for this home
- 13:39because if they can comfortably
- 13:42sell their home at a lower price
- 13:43and get to where they need to go
- 13:45maybe that's a future home in the Midwest
- 13:47without a mortgage
- 13:48then we kind of have some numbers to work with here
- 13:51and we certainly have options on the back end
- 13:54if the market just tells us hey
- 13:55we're not gonna get to that point
- 13:57so I hope this helps um
- 13:59we as agents
- 14:00have a massive opportunity
- 14:02to adapt and be excellent agents
- 14:04and build our brand to levels
- 14:06that is unforeseen right here
- 14:09right now if you're a listing agent and you have
- 14:12you know a home that's sitting on the market
- 14:14reach out to me I'd love to connect with you
- 14:17and we can mastermind on how we're gonna get this sold
- 14:20how we can implement some marketing strategies
- 14:23that maybe you haven't thought of
- 14:24that maybe you don't think work
- 14:25that will absolutely satisfy the seller
- 14:28and get it in its front
- 14:29in front of as many eyes as possible
- 14:31cause the MLS today
- 14:33if we're just sitting around waiting
- 14:34our clients are getting frustrated
- 14:36and we need to do better
- 14:37so reach out anytime like comment
- 14:40subscribe and stay tuned for more on this entire
- 14:44you know couple weeks of listings
- 14:47and how we're focusing on this
- 14:48and how we can leverage them
- 14:50to scale our business and scale our brand
- 14:52we'll see you next time