Latest / Mastering CS: Candid Leader Insights
Ep 88 | Daniel Hyre
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Daniel Hyre, Customer Success Manager at ScreenCloud, a digital signage platform for managing screens across offices and locations. Daniel's path into CS is anything but conventional: fine wine, estate planning, carbon trading, and now digital signage. His background in industries where you can never push a sale shapes how he builds trust with customers. He shares how ScreenCloud uses AI signals to stay proactive, what good onboarding looks like when the real milestone is moving from IT to HR adoption…
The skinny
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