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Happiness Engineer: CTRL + ALT + DELIGHT
Ever seen a job title so whimsical it makes you do a double-take? This week on Roast the Post, Jen and Paul tackle the "Happiness Engineer" role... a position that sounds like it belongs in a corporate parody but packs a punch with its focus on customer experience, technical problem-solving, and even AI fluency. Is this the future of customer support, or just a clever rebrand of a classic role? We dig into the good, the bad, and the what-the-#@*% of a job posting that might just redefine how you think about CX roles. Plus: self-scheduled hours, global salary ranges, and a company that…
The skinny
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