
Ep 161: Actionable Tips to Maximize Productivity with Eric Bassett and Jake Claus
In today’s episode, Eric and Jake discuss the importance of customer engagement in the pest control industry. They emphasize that spending extra time with customers, understanding their needs, and celebrating wins can significantly enhance retention and create positive word-of-mouth. The conversation also highlights the inspection process as a valuable opportunity to introduce additional services to clients. This episode is packed with actionable tips to help you maximize productivity and engagement within your PCC.
Topics Include:
Introduction (0:00)
Productivity and Engagement (5:36)…
The skinny
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