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Latest / Within the Trenches

Within the Trenches Ep 671

Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN.

This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

The progress and challenges of ride-alongs, staffing, and cross-training in modern dispatch centers

How Ashley transitioned from dispatcher to supervisor and her strategies for building a positive team culture

Mental health struggles, the importance of self-care, and the impact of therapy on career sustainability

Changes in training new dispatchers and the shift toward a more supportive, inclusive atmosphere…

The skinny

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