Latest / S.P.A. Business Podcast
57. Slow Period Quick Fixes
Things feel slow. Clients are canceling. There are gaps in the schedule. But here's the truth: I don't believe people aren't getting spa services anymore. A meaningful portion of spa owners I work with are hitting all-time highs in profit, revenue, and bookings. So if your spa is slow, don't chalk it up to the economy. Treat it like a data point. Something in your business has a crack, and when you seal it up, things shift fast.
You'll learn:
Why clients get overwhelmed when your booking menu is written for estheticians instead of real people
How confusing pricing creates distrust, even when…
The skinny
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