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Happiness and a Successful Used Car Department

In this episode I'm diving into a topic that has been a thorn in the side of dealerships for as long as I can remember – the used car department.

You’re probably wondering, “What do happiness and the used car department have in common?” Well, in more ways than one, both seem to slip out of reach just when you think you’ve got them figured out. But here’s the kicker: just like happiness, a successful used car department is achievable—if you know the six critical areas to master. From inventory challenges to sourcing strategies, and the all-too-familiar pain points of auctions and…

The skinny

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