MYB135: Position Descriptions vs Role Clarity - Setting KPIs for Small Business
In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin unpack a common issue that quietly causes a massive amount of frustration in businesses today. When staff drop the ball or need constant reminders, owners often feel like they have a people problem. But as Ben and David explain, it is almost always a clarity problem.
Hiring someone and assuming they just know what to do is a recipe for chaos. Ben and David share practical tips on the crucial differences between standard position descriptions and true role clarities. They discuss how to define expectations…
The skinny
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