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Half of Outsourcing Projects Never Pay Off
For years, outsourcing came down to a cost decision. Run the numbers, pick a provider, move on. The easy math no longer holds: companies are outsourcing more than ever, and most of them still aren't happy with the result.
In this episode, Ellen Wood sits down with Bernd Müller-Dauppert of Miebach, who co-authored the firm's new outsourcing study, Outsourcing Under Pressure. He makes the case that the real risk today isn't cost or quality. It's how dependent you become on a provider once the contract is signed. He also gets into why automation and data demands have changed the math, why only…
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