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How I Spend My Time (And What I Focus On) As A Hospitality Leader - Ernest Lee, citizenM
In this episode, Ernest Lee, Chief Commercial Officer of citizenM, shares insights on effective leadership in the hospitality industry and how to stay energized in a demanding environment. Listen now to learn about:
The multifaceted role of leaders, including "flying, fixing, and fueling the plane."
The importance of hiring the right people to empower teams and create an operating framework.
Strategies for optimizing and growing a business by identifying roadblocks and solving problems.
The mindset required to run a hotel business.
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