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CXChronicles Podcast 142 CXWeekly Update Top Ideas For End Of Year CX/CS Audit
Hey CX Nation,
In episode #142 of The CXChronicles Podcast we dusted off the old CX Weekly Update format (back from popular demand) & chatted through a bunch of year end tips for all of you customer focused business leaders.
Adrian chats through a number of ideas around how your team can use The Four CX Pillars: Team, Tools, Process & Feedback framework to perform your end of year CX/CS audit.
This will create tons of fuel and ammo for your 2022 team kick-off and project planning efforts over the next couple of weeks leading up to the holidays.
**Episode #142 Highlight Reel:**
1. Thinking…
The skinny
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