Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / The Invisible Resume: Building Your Network as Your Greatest Asset
Transcript
- 0:01Hello and welcome to the show. Apologies because there's a guy
- 0:04who's playing ashake not far from me, just in case you hear
- 0:07the grooves coming in through the background.
- 0:10You know, it's just one of these ways that we make ourselves
- 0:12feel. All right.
- 0:14So, yeah, 2 days ago, we looked at networking as a prospecting
- 0:19tool, and that's when we we used, I think the name we used
- 0:25at the time was Adenica Ishaku. Yeah, Adenica Ishaku, who's a 10
- 0:30year post call lawyer. So that means she's been
- 0:33practicing for over 10 years based in Lagos and she wants to
- 0:36set out into legal consulting and she wants to do a securities
- 0:41compliance. That's what she wants to
- 0:42specialize in. So 2 days ago, that was what we
- 0:46did. We looked at possibilities for
- 0:50networking and I promise you guys that we're going to come up
- 0:54with a prospecting plan, you know, for her so that you guys
- 0:59can start seeing how beyond networking, there are other ways
- 1:02that she can start approaching other stakeholders, potential
- 1:05clients, you know, things like that.
- 1:07Well, before we do that, I just realized that there were a few
- 1:09more things I didn't mention when it comes to networking,
- 1:12other opportunities that are available to our young lawyer
- 1:16for how she can network. So that's what we're going to
- 1:21explore today very briefly. And then tomorrow we should move
- 1:29on to coming up with a prospecting plan for her.
- 1:32Yeah. So you guys can see how it works
- 1:33live and in the flesh. When you're trying to go out and
- 1:36you're trying to talk to customers because you're walking
- 1:38into the office or you're sending them emails totally
- 1:41cold, you know, you never met them before.
- 1:43This person is a total stranger. So just flush up some ideas
- 1:46about how that can work. Now if you'd love to connect
- 1:49with me, the phone number is 08064662140.
- 1:54The country code is +234. For those of you who are not
- 1:57Nigerian, that's my WhatsApp number as well.
- 2:01Then connect with me on LinkedIn.
- 2:03The name to look for is Tavishima IED.
- 2:05So please connect for a business audit, business audit strategy
- 2:08session or just in case you have a couple of questions that you
- 2:11need answered like when a blessing from yesterday that we
- 2:15shouted out yesterday. Yes, we have a couple of
- 2:19questions like a blessing. So let's move on to let's move
- 2:25on to the agenda for today. So for the fun of it, I've been
- 2:29changing the lady's name every single episode.
- 2:32So today we're going to change the name from Adinika Ishaku.
- 2:35I'm going to say that now her name is Adinika or Sarah Wayne.
- 2:39Now, the reason why I'm picking that name is because I think it
- 2:42is the most impressive or most interesting Nigerian name I've
- 2:46ever come across. Because back when I lived in
- 2:49Lagos, used to attend Saint Louis Catholic Church and there
- 2:52was this guy in church there, certified big boy as in as in a
- 2:56big boy Corey guy. You know, all the couple of
- 2:59businesses even owned a factory. He set up a factory that was
- 3:04supposed to be, at the time, it was supposed to be Nigeria's
- 3:09first. I think it was Nigeria's first
- 3:12and it would have been Africa's biggest if and all producing
- 3:16factory, I think producing ethanol from, from cassava.
- 3:21But things didn't quite go according to plan.
- 3:23You know, they launched the business, but I, I don't think
- 3:25it turned out to be viable. But it's not something I
- 3:27discussed with him anyway. But I used to see the gist on,
- 3:31you know, NTA news because the messenger was there at the
- 3:33launching of the factory and you know, stuff like that.
- 3:35So, you know, NTA news, business day, you know, you see things
- 3:39like that. But one of those things that
- 3:41didn't quite pan out, I think it was the cost of energy that was
- 3:45the problem. The cost of powering the factory
- 3:48turned out to be much more wasn't cost effective basically
- 3:53trying to power the factory. But I was just just ahead.
- 3:55I never spoke to Uncle Sam directly about it because that's
- 3:58everybody used to call him Uncle Sam.
- 4:00Now Uncle Sam had this interesting name and the name,
- 4:03his surname is OSARENKHOE. And also some people in Saint
- 4:09Louis then who used to call it Osare and Koe.
- 4:12And it kind of makes sense because it is spelled
- 4:14OSARENKHOEO Sarin Corey. So I used to call him Osarin
- 4:19Corey to know until Fast forward now many years later, I met my
- 4:25wife and my wife is she's Isha also from the same place that
- 4:30Uncle Sam is Osarin Corey. Remember, until then we have
- 4:34been saying Osarin Corey and then me and my father-in-law are
- 4:37Justin. And it's like, oh, OK, this guy
- 4:39that came for the meeting sometimes like, Oh yes, Uncle
- 4:41Sam was are in koi because Uncle Sam of course followed us for
- 4:45you know, when you want to marry wife now, you know, you show up
- 4:48at the girl's house, you know, with your relatives.
- 4:51And of course, in the beginning, you know, technically speaking,
- 4:54you don't know the play the the way to her house.
- 4:56So other people have to come and show you the house.
- 4:58Now you know, that's part of the legal fiction.
- 5:00So you know, like you're a household boy, you want to marry
- 5:04a Yoruba girl, you know, the first time you go to a house
- 5:07with, with, you know, with your people from your side.
- 5:10So you know, in theory, you don't know the way to the house
- 5:12now. So if you know one or two, like
- 5:15senior respectable Yoruba people in your community, you know,
- 5:18those people will follow you now to help open the road and to do
- 5:21translation and do rapport building and things like that.
- 5:24So that's how Uncle Sam came along when we're I was about to
- 5:29get married to my wife and so I say, yeah, of course I'm Osara
- 5:32Koi. And then my father-in-law
- 5:34laughed and said, what did you say?
- 5:35I said Osara Koi. It says spell the name I spelled
- 5:37it said that's not a Sarah Koi, that is Osara way.
- 5:40And I was like, what? I say Sam, but it is KHOE he
- 5:45said, and he's not Koi is why? And I'm sure I'm still not
- 5:49pronouncing the name correctly. In fact, I'm sure those of you
- 5:51who are Asian people now you're probably laughing your heads
- 5:54while thinking that this guy is even destroying the name the
- 5:55more. But sure, there's no Sarah Koi
- 5:57is not Sarah. And then Uncle Sam was like,
- 5:59yes, actually, that's how the name is pronounced.
- 6:02And you guys have gotten been getting it wrong all this time,
- 6:04but I don't bother correcting people.
- 6:06I was like, oh, OK, interesting. So today we're going to use the
- 6:09name Adenika Osare just in case there happens to be some other
- 6:15person listening to the podcast. Right now.
- 6:17You have somebody who is Isha as a friend, you know, Isha Bini,
- 6:20you know, Edo, you know, Midwest, all those kind of
- 6:25tribes, and you see the name like this and you're pronouncing
- 6:27the name Osarian Kui. It's not Osarian Kui, it's
- 6:30Osarian Way. So yeah, that's my bit of
- 6:34cultural education for the day. So now for Adenica, Osarian Way,
- 6:40looking for more networking opportunities.
- 6:42Now we've already spoken about how 2 days ago we're just using
- 6:45networking as prospecting tool. So I think in the episode that
- 6:49we did 2 days ago, I spoke about how she can attend events like
- 6:53Founders Friday, which holds in Abuja and holds in Kaduna and
- 6:59holds in Lagos. And it's a meeting of, I'm not
- 7:04sure who the, the, what do you call them?
- 7:06The founder? I mean, the, the convener, the
- 7:09people that organized the, the program, I'm not sure who they
- 7:11are. So, you know, if you're
- 7:12interested, do research and they'll find them out.
- 7:15But it's a place where founders 10 yet to meet with other
- 7:20founders and vent people who are venture capital investors, you
- 7:25know, things like that. So I just thought that for
- 7:29somebody in Adenica or Silenhuen situation, it might be a good
- 7:33idea to attend those kinds of events.
- 7:35So today I just want to recommend other events that if
- 7:38you're in that situation like Adenica or Silenhuen, that these
- 7:41are some of the places that you can attend as well.
- 7:44So I forgot to mention that professional bodies that that is
- 7:48a very good Ave. to be explored. So like in her own case, since
- 7:53Kemi or Sara Hoy obviously is a lawyer, so she should be
- 7:57attending the MBA sessions. MBA that's the Nigerian Bar
- 8:00Association. That's just the association for,
- 8:03you know, all of us now, lawyers, former lawyers, judges,
- 8:06former judges, you know, all of us.
- 8:08That's where we're going to association meeting.
- 8:10That's where we hang out and talk about things that are
- 8:12relevant to ourselves. Now the NBA, the Nigerian Bar
- 8:17Association has a couple of committees.
- 8:18One of them is the business committee.
- 8:20So the business committee arranges program, every programs
- 8:24every single year where we talk about things at the intersection
- 8:27of law and business. And then I think there's also a
- 8:30capital market committee. So for someone like Kemi or
- 8:33Serene Hui who now wants to become a securities, I say Kemi
- 8:37Identica identical Serene, she now wants to become a securities
- 8:42compliance lawyer. It might be a good idea to go to
- 8:46the MBA business committee meetings and the capital market
- 8:49meetings because it might be a good place where you can meet
- 8:52potent, meet stakeholders, potential clients, and also put
- 8:56collaborators. So that's the whole goal when
- 8:58you're networking, you're trying to meet stakeholders, important
- 9:01people in the industry. You're trying to meet clients,
- 9:03people who will pay you money. You're also trying to meet
- 9:05collaborators, people that you work together so you guys can
- 9:08chase other clients and make money or chase other initiatives
- 9:11that will be pure for you guys that'll help you guys move your
- 9:14business forward. Then for professional bodies,
- 9:18you can also join broke brokerage bodies because like
- 9:24the stock brokers in Nigeria, I think there's a stock brokers
- 9:28institute or something like that.
- 9:30I'm not sure if you know what that what that is, then please
- 9:33hit me up in the notes and let me know.
- 9:35But I know that stock broker. Sure, they have some kind of
- 9:38associations, just like accountants have associations
- 9:40and things like that. So at any care or sat anywhere,
- 9:45she could also join the Stock Brokers Institute.
- 9:47That would be a good place for meeting clients, for meeting
- 9:51stakeholders and also meeting collaborators.
- 9:53Then all these digital asset communities, like what's it
- 9:58called? This one that has a letter B as
- 10:01the logo Bitcoin. So there's some Bitcoin
- 10:04associations in Nigeria. There's one of them who did
- 10:08that. They did a, what's it called?
- 10:11They did some public seminar last year where they invited
- 10:14people from CBN and Central Bank of Nigeria.
- 10:17They also invited people from SEC that Securities and Exchange
- 10:20Commission. And I think they also invited
- 10:23some people from the banking sector to attend.
- 10:27So somebody like Adenica or San Juan, you should also be
- 10:30attending these sorts of things because it is a good place to
- 10:33meet stakeholders, meet possible clients and also meet
- 10:37collaborators. Then let's see what else.
- 10:39Then also some other associations like I think it's
- 10:42called F Man or something like that.
- 10:44Is it the Fund Managers Association of Nigeria or
- 10:46something? Now I'm not sure if she can be a
- 10:49member because I think to be a member of F Man, I think you
- 10:52actually need to be like a private wealth manager and you
- 10:55know all these sorts of things. But since remember, if this is
- 11:00not your first time listening to the show, if you've been
- 11:02listening to this or geez, from the beginning, remember that we
- 11:04said people that at any care outside anyone can go and meet
- 11:08to do business with could also be fund managers, you know,
- 11:14asset managers, private wealth managers, you know, that sort of
- 11:18thing. So it might be a good idea for
- 11:19her also to be attending F man E events, because I know that they
- 11:24put together some events and they they used to be some part
- 11:28of something called, I think, like a capital market something
- 11:32committee. I can't remember.
- 11:33Anyway, just some big plans under an old president.
- 11:37I can't remember which president in particular is not in noble
- 11:41and it's not wasn't Buhari. I think that was under good
- 11:46luck, Jonathan. I think I think was not a good
- 11:48luck Jonathan though some capital markets improvement
- 11:51committee or capital market road map committee, something
- 11:54something like that. So that's what I first heard of
- 11:57F man. And of course I told my wife
- 12:01that, you know, that's a very interesting name because you
- 12:03know F man, you know, like when you tell somebody F off.
- 12:07So every time I hear F man, that's what comes to my mind,
- 12:09you know, like F off. So, yeah.
- 12:13So Denika or Sarah, when she can be attending meetings and
- 12:17programs that F man them, people who are wealth managers, private
- 12:23bankers, you know, all those big, big financial people, then
- 12:28she can be attending all those, all those events.
- 12:33And remember, the goal is to go there to try and meet
- 12:36stakeholders, to meet possible clients and also to meet
- 12:38collaborators. That's the whole point of
- 12:40networking in these sorts of environments.
- 12:42Then the Senate, and when I say Senate, I mean Senate like
- 12:47Nigerian National Senate, the federal body, they also have
- 12:52committees that hold hearings every once in a while.
- 12:55So I think the Senate has committees on investment and I
- 12:59think they also have committees on capital markets.
- 13:02Those are some of the people that I think were consulted with
- 13:06when it came to passing the ISA. That's the Investment and
- 13:09Securities Act. Now the Investment and
- 13:11Securities Act is the all I put it.
- 13:15It's supposed to be the OGA quota quota, the big law of laws
- 13:19in Nigeria that governs what kind of investments are safe.
- 13:23How do you all I put it, You know what, I've been out of the
- 13:28law game for a while. So let me now come and give you
- 13:30guys fake gist. But anyway, the point I'm trying
- 13:34to make is that the Senate committee also has these sorts
- 13:36of hearings and sometimes these hearings are open to members of
- 13:39the public. So if you're a baby lawyer like
- 13:41a Denicare or San a way 10 years post call, you want to become a
- 13:45big name in legal consulting, you want to do securities
- 13:48compliance. If you happen to be in Abuja and
- 13:50this the hearing is going on and it's a public hearing, they
- 13:53might as well just show now if you don't have anything doing,
- 13:56just just just go there, just enter.
- 13:59You never know from listening, maybe even making contributions.
- 14:03You might get to hobnob, meet a couple of senators here and
- 14:06there, meet some private, you know, some investment people
- 14:11here and there's some private wealth manager people here and
- 14:14there, some pension management people, you know, things like
- 14:17that. You never know.
- 14:18You get to sit down and rub shoulders with stakeholders,
- 14:21with possible clients and collaborators and then do your
- 14:24networking there. Of course, remember if you
- 14:27listen to the episode that I did 2 days ago that the whole goal
- 14:30is not to go there and start giving business cuddle.
- 14:32It's not to go there. When you see the head of Stambic
- 14:37IBTC Pension Management, you go and say oh Sarah, blah blah blah
- 14:41blah. Now give him your card.
- 14:42No, that's not how it works. The goal is to go there.
- 14:45You see the head of Stambic IBTC Pension Managers and you guys
- 14:49have a fruitful conversation, you know, do your research ahead
- 14:53of time, you know, possible things that they're working on,
- 14:55initiatives that are trying to bring to the market as an
- 14:58educated baby lawyer now who is following trends and who knows
- 15:00what's up. You know, you talk about
- 15:03developments in other jurisdictions and you know,
- 15:05things like that, things that they might not might not have
- 15:09considered. You know, you have that kind of
- 15:11conversation and then, you know, before you go, that's why I say,
- 15:15oh Sir, that that was a pleasure.
- 15:16I'm having a chat with you. I'm going to be in Abuja again
- 15:19in two weeks time. I would love to come by office
- 15:22and then talk some more about this and this and that and that.
- 15:24You know, would you be open to that?
- 15:25And of course, the guy is going to say, Oh yeah, sure, sure,
- 15:28please, by all means because it's not every day that you meet
- 15:31a smart lawyer. So that's what he's going to
- 15:32say. And I say, OK Sir, can I have
- 15:34your card? And then you take the card and
- 15:36immediately you go to the car park while you're waiting for
- 15:38your Uber or when you enter into the car, the first thing you do
- 15:42is you send the guy a text message.
- 15:44Now, now, now, now, now. It was lovely having a
- 15:47conversation with you. Something, something, something.
- 15:49I look forward to our meeting in two weeks, blah, blah, blah,
- 15:51blah. You now put your name there at
- 15:53Denny Care or SAN. Anyway, now don't expect him to
- 15:55reply because it's a Niger thing.
- 15:57It's a big man thing. You know, big man don't reply
- 15:59that text messages. It's just a thing.
- 16:02So don't expect him to reply. But anyhow, Sha, send that
- 16:05message, then send it to on WhatsApp and then be on your
- 16:09way. Then you go back to Lagos and
- 16:13remember I said that this is where the real networking
- 16:15begins. You come across things from your
- 16:17conversations that you didn't say, but you know, might be an
- 16:20interesting perspective. You, you know, send the guy a
- 16:23message again, OK, as per our conversation, so, so, so and so
- 16:27I just thought this is another thing you guys want to consider.
- 16:29Send the WhatsApp message. But like I said, it's Niger.
- 16:33It's a big man thing. Big men don't respond to their
- 16:35messages. No problem.
- 16:36You shall just be following your steps.
- 16:38You send it and then two weeks you're back in Abuja.
- 16:41You tried to get the meeting, you know, because he said was
- 16:46OK, let's see, you already have his business card.
- 16:49You've been trying to reach out text messages, phone numbers.
- 16:53So let's see, I forgot. Yeah.
- 16:57One thing that I like to do when dealing with big men in quote,
- 17:00because I know that Nigerian big men do not respond to text
- 17:03messages. They don't even answer their
- 17:05phone call. They haven't even stored your
- 17:07number. What I do is I have the
- 17:09wonderful conversation with the big man with yoga, but as I'm
- 17:12leaving the Pai collect PA phone number because PA always answers
- 17:17the phone and now become very good friends with PA, you know,
- 17:20always chatting PA up and stuff like that.
- 17:22So that next time when I want to have a meeting with yoga, that's
- 17:24actually how I get in. I get in through the PA so I
- 17:28don't call. Of course I'll send a message to
- 17:30Olga saying that oh, OK, blah blah, blah, this is the gang.
- 17:33Remember someone going to have a meeting in two weeks.
- 17:35I want to be in town, that sort of thing.
- 17:37I send a message to Olga and I'll call PA and then I say,
- 17:41Cami, how you doing now and say, oh, I'm good, how work now,
- 17:44blah, blah, blah, this and this and that.
- 17:45And I just general just oh, by the way, I told Olga that I was
- 17:48going to be in town in two weeks time.
- 17:49So I'm passing through. So I beg help me remind him, you
- 17:54know, when I'm outside the building, I'll boss you.
- 17:55She said, OK, no holler, no problem.
- 17:57So that's how I get into these sorts of meetings.
- 18:00So that's something that you guys can try, but please do not
- 18:05take it personal. It's just a Niger thing.
- 18:08It's a big man thing. The big man, the big woman.
- 18:12They do not answer phone calls, they not respond to text
- 18:14messages. It's not you.
- 18:16So it's not like they think you're a small mosquito.
- 18:18So they don't OK, maybe that's it.
- 18:20Maybe you think you're a small mosquito so they don't want to
- 18:22answer you. But I'm just saying don't take
- 18:24it personal. You, you know what you want, you
- 18:25know where you're heading. Just keep executing on your own
- 18:27plan. Eventually the time will come
- 18:29where you might you be a big person to people we forced to
- 18:33reckon with you and answer your phone calls.
- 18:35But until then, don't take it personal.
- 18:38Where was I, where was I? So I'm just saying that these
- 18:44are other avenues that are available for networking that
- 18:49Identicate or Satellite can also be attending.
- 18:51So keep an eye out if you want to become a securities
- 18:55compliance consultant like Identicate or Satellite.
- 18:58Remember, not a real person, just a fictional case study.
- 19:02Then the CBN, Central Bank of Nigeria also organizes events.
- 19:05SEC, the Securities and Exchange Commission, they also organize,
- 19:10they also organize public events that you can be attending.
- 19:14But just remember whenever you go there, the whole point is not
- 19:17just to go and be impressed and then eat fine food.
- 19:20Because if you go for some events, there are some people
- 19:22that when they put together events like the food is the food
- 19:25is mad. Like in fact, that's the only
- 19:27benefit of working with British Council because I handled live
- 19:31streaming and provide media coverage for them once in a
- 19:34while. So the pay is crap, but the food
- 19:36is fantastic. So at least if you attend the
- 19:39events, you know they're going to have breakfast and lunch
- 19:42sorted and a good one on that. So the goal is not just to go
- 19:46there and eat fire food and then drink, fine, drink.
- 19:50The goal is to have conversations with stakeholders,
- 19:54with possible clients, and also with collaborators.
- 19:58I repeat, when we're going for all these things, all these
- 20:01things I'm talking about, the goal is as you enter the room,
- 20:05begin to shine, your eyes, start looking from left to right.
- 20:08Who are the stakeholders I need to know?
- 20:10Who are the people that could be potential clients?
- 20:13Who are the people that could be good collaborators in the
- 20:16future? And then start having
- 20:18conversations with these people. So that is the goal.
- 20:22Now some of you might say that look, all these ideas all well
- 20:25and good, but is right now is too much.
- 20:27You know, the idea is plenty, and the answer is yes, the idea
- 20:31is plenty. But that is just how sales
- 20:33works. We're in the beginning, we're
- 20:35using a bit of common sense because we're trying to target
- 20:39who might be interested in the product or the service, who
- 20:41might be a useful person to keep in touch with.
- 20:43So of course, in the beginning the list will be wide.
- 20:47But as you start trying to apply one or two things, you're going
- 20:51to get feedback from the process, you know, review and
- 20:54then reiterate. So it is when you start
- 20:56applying, you might not realize that the last time I went for
- 20:59the NBA team, as in nothing came out from that.
- 21:02I just wasted my, my flight money.
- 21:04I flew to Abuja 250 Ki flew back 140 something, I wasted 400
- 21:10grand. Nothing came out from that.
- 21:12But a capital market meeting. On the other hand in Senate,
- 21:15when I went there, I met senator this, I met senator that.
- 21:18I've had four meetings. You know what MBA, our fashion
- 21:21MBA, but any single time they send it hearing, I will fly
- 21:24down. So you see, that's how it works.
- 21:26So in the beginning, just open the your your phone and just be
- 21:29writing them down the ideas that come or get a sheet of paper,
- 21:32start writing the ideas, the ideas as they come.
- 21:38But it's just the nature of the game.
- 21:40We're using common sense. We're trying to look for ideas
- 21:43that might work. And then this is from executing
- 21:46on these ideas, you know, 1 by 1 by 1 will now realize that OK,
- 21:49these classes of ideas are rubbish, cancel them.
- 21:52These classes of ideas are very good, Continue to do more of
- 21:56them. So that's how it works.
- 21:58That's how it works, pretty much.
- 21:59So with that, I'll bring today's episode to a close and the next
- 22:03time that I come here on Adenica or Sarejoa's Matter, we will
- 22:09start looking at specific prospecting strategies.
- 22:12So for those of you who like to go and talk to strangers, you
- 22:15don't like me, you don't mind going into people's offices or
- 22:17calling up strangers, we'll start going into tips, tricks,
- 22:21and tactics for how to achieve that.
- 22:24For those of you who are scared and who prefer to do everything
- 22:26from behind the keyboard, you want to sit down, you want to
- 22:29send e-mail, you want to send WhatsApp, you want to send text
- 22:32messages, We'll also get into some of those strategies as
- 22:35well. So that's all for today.
- 22:38Remember, if you'd love to connect, the phone number is
- 22:4108064662140, country code +234. That's my WhatsApp number as
- 22:48well. I'm on LinkedIn.
- 22:50The name to look for is Tave Shima Ayede.
- 22:52I'm also on YouTube in case that's how you like to get your
- 22:55podcast. So thank you very much for your
- 22:57time and attention. I'll catch you guys at the next
- 23:00episode.