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What CarMax and Carvana Know About Used Car Acquisition That Dealers Don’t with Brian Kramer

What if the most overlooked department in your dealership is actually the most powerful growth engine you have?

That’s not a hypothetical. That’s the reality—and in this episode, Brian Kramer and I go straight at it.

If you’ve ever felt like used cars were treated as “the other department,” or you’ve struggled with acquisition, trade capture, or keeping up with CarMax, Carvana, and a rapidly shifting marketplace, this conversation will challenge the way you think—and the way you operate.

Brian doesn’t just talk theory. He’s lived it. From lot porter to GM to executive leadership at Cars…

The skinny

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