Ep 99: Measuring Employee Performance and the "After Action Review (AAR)"
How often are you doing performance reviews for employees? Which review format is best? Eric answers a question posted by Shane Mantz in the Bugbux Facebook group. "Has anyone implemented an end-of-season, after-action review?" Eric answers the what, how, and why, of performance reviews.
Topics include:
Where to start (1:50)
Technician performance examples (3:07)
Using a structured format (12:58)
Getting non-performance related feedback (18:34)
Teaching your team to self-evaluate (20:15)
Ten easy steps for a simple and effecting performance review (21:22)
The skinny
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