Latest / What is Business Development? / Episode 126: BD Book: "Preeminence" Author Dr. Villy Abraham
Transcript
- 0:04Speaker 1: Welcome to the Business Development Podcast, brought to you by
- 0:07Speaker 1: the Global Business Development Association, delivering the strategies and tactics
- 0:12Speaker 1: to boost your career and corporate growth.
- 0:23Speaker 2: Hello BD Pros, and welcome to the Global Business Development
- 0:28Speaker 2: Association podcast called what is Business Development? Well, folks, on
- 0:36Speaker 2: this show, we'd like to address this one question that
- 0:39Speaker 2: probably a lot of you think about, and is it.
- 0:43Speaker 2: It's why do some professionals in companies become the only
- 0:48Speaker 2: trusted choice in their market while others seem interchangeable? And
- 0:56Speaker 2: the answer lies in pre eminence. And at the beginning
- 1:01Speaker 2: of the show there you saw the cover of the
- 1:03Speaker 2: book pre Eminence. We're going to jump into that very soon.
- 1:08Speaker 2: But before we talk about that brand new book, let's
- 1:12Speaker 2: talk about another book that I personally like to think
- 1:15Speaker 2: has a little bit of pre eminence behind it, and
- 1:17Speaker 2: that's the Business Development Body of Knowledge. It's the industry
- 1:22Speaker 2: book for the business development profession. You can get it
- 1:26Speaker 2: on Amazon. You can also go to the Global Business
- 1:31Speaker 2: Development Association website and find out more about not just
- 1:37Speaker 2: the Business Development Body of Knowledge, but our Business Development
- 1:41Speaker 2: Professional Certification. So when you read the book, you can
- 1:44Speaker 2: then take the exam and become a certified business development professional. Okay,
- 1:52Speaker 2: now let's jump right into this brand new book. It's
- 1:56Speaker 2: called pre Eminence, How to become the only choice your
- 2:01Speaker 2: market can trust. It's the philosophy for earning loyalty, leadership,
- 2:08Speaker 2: and lasting advantage. And the author of the book is
- 2:13Speaker 2: an individual who's been on our podcast before, doctor Villie Abraham,
- 2:19Speaker 2: and it's co authored with Jay Abraham. And we've talked
- 2:24Speaker 2: about some of doctor Abraham's books in the past on
- 2:28Speaker 2: the podcast Fantastic Books. I'm so excited to have him
- 2:32Speaker 2: back on the show as we talk through this latest book,
- 2:36Speaker 2: which I think, folks, you're really going to enjoy. Now
- 2:40Speaker 2: a little bit more about the book. You know, in
- 2:44Speaker 2: a world that's flooded with options, information and aggressive selling,
- 2:50Speaker 2: the true competitive advantage no longer comes from louder marketing
- 2:55Speaker 2: or lower prices. It comes from becoming the most trusted
- 3:00Speaker 2: advisor your clients could possibly choose. Pre Eminence. It's not
- 3:06Speaker 2: a tactic, it's a philosophy. It's developed and refined over
- 3:11Speaker 2: decades of advising business across industries. The strategy of pre
- 3:16Speaker 2: eminence is built on a simple but powerful principle. When
- 3:20Speaker 2: you place the client's long term well being above short
- 3:24Speaker 2: term transactions. Trust compounds and extraordinary growth follows. And just
- 3:33Speaker 2: a little bit about doctor Igbraham. Billy works with CEOs, founders,
- 3:38Speaker 2: and leadership teams to turn strategy into measurable growth by
- 3:42Speaker 2: focusing on what most organizations overlook. That's trust, positioning and
- 3:48Speaker 2: hidden profit leverage is where it sits at the intersection
- 3:53Speaker 2: of consumer psychology and real world execution, helping organizations across
- 4:00Speaker 2: board grow their business. And he is also a professor
- 4:06Speaker 2: of marketing, and as I indicated before, he's co written
- 4:11Speaker 2: the books with Jay Abraham, including the book called The
- 4:17Speaker 2: Wonder Drug for Business Growth and The Growth Multiplier. Check
- 4:22Speaker 2: out our previous podcasts to listen to a little bit
- 4:26Speaker 2: more about those books. Okay, so folks, let's jump right
- 4:29Speaker 2: into today's book again. We're talking about the book called
- 4:34Speaker 2: pre Eminence, how to become the only choice your market
- 4:38Speaker 2: can trust. And let's welcome back to the show, doctor
- 4:42Speaker 2: Billy Abraham. Billy, welcome, thank you.
- 4:46Speaker 3: It's great to be here again, Tony.
- 4:48Speaker 2: Yeah, great to have you. Great to have you, Billy,
- 4:50Speaker 2: and I like how you really shape your mission statement,
- 4:55Speaker 2: but also the introductory portion of the book on trust.
- 5:01Speaker 2: That seems to be the real foundation of the book.
- 5:04Speaker 2: So can you give us a little bit of understanding
- 5:06Speaker 2: about why you wrote the book.
- 5:10Speaker 3: Well, the philosophy of pre eminence was not originated by
- 5:16Speaker 3: Jay Abraham, but if you look up pre eminence on
- 5:19Speaker 3: Google frequently, you will come across Jay Abraham, who has
- 5:24Speaker 3: developed the philosophy over five decades. A couple of years ago,
- 5:28Speaker 3: when I met Jay Abraham, we're not related. Everybody thinks
- 5:32Speaker 3: that we are related, unfortunately not. We've collaborated on different
- 5:38Speaker 3: aspects of his philosophies, and my added value to his
- 5:42Speaker 3: body of work, at least, I hope, is the psychological perspective,
- 5:46Speaker 3: the consumer behavior aspect of how is philosophy's play out.
- 5:52Speaker 3: So when we developed pre Eminence and we added the
- 5:57Speaker 3: trust elements and other consumer behavior or elements, we realized
- 6:02Speaker 3: that a lot of people are talking about pre eminence
- 6:05Speaker 3: but not necessarily knowing exactly what it means and how
- 6:09Speaker 3: to apply it and why to apply it at all.
- 6:13Speaker 3: So we came up with this book which really covers many,
- 6:17Speaker 3: many aspects of pre eminence, which I don't think that
- 6:20Speaker 3: we're covered in previous books, although they have touched different topics.
- 6:24Speaker 3: So we cover the transformation from transaction to transformation, the
- 6:30Speaker 3: language of pre eminence, why people follow leaders not marketers,
- 6:36Speaker 3: the architecture of pre eminent messaging, pre eminence in client experience.
- 6:41Speaker 3: So we have the book is nineteen chapters long and
- 6:44Speaker 3: covers many, many aspects, and we really realized that I'll
- 6:50Speaker 3: give you an example of why we thought this would
- 6:54Speaker 3: be a great topic to cover. It's not the reason,
- 6:57Speaker 3: but it's just an example. So a couple of weeks
- 6:59Speaker 3: ago I had a lesson and one of my students
- 7:02Speaker 3: was sharing the company he works in, and he told
- 7:06Speaker 3: me that he works in a company that markets fragrances.
- 7:09Speaker 3: So I asked them, you know, what is your marketing strategy?
- 7:12Speaker 3: Because this was in the context of a course I
- 7:14Speaker 3: teach coal consumer behavior in the Age of AI. So
- 7:17Speaker 3: he says, well, our strategy is just, you know, to
- 7:22Speaker 3: lower the price as much as we can in order
- 7:24Speaker 3: to compete in the market. And I said, you know,
- 7:28Speaker 3: I think it's a terrible strategy because you know, it's
- 7:31Speaker 3: a race to the bottom. I mean, how long how
- 7:33Speaker 3: low can you go? I mean, if you sell a
- 7:36Speaker 3: fragrance for one hundred dollars, somebody else will be able
- 7:38Speaker 3: to sell it for ninety eighty seventy. I mean, there's
- 7:41Speaker 3: really no end two prices. And then I said, why
- 7:44Speaker 3: don't you work on building trust with your clients, Because
- 7:47Speaker 3: whoever buys a fragrance doesn't only buy it once and
- 7:50Speaker 3: not necessarily only buys it for him or herself. And
- 7:54Speaker 3: if there's a trust system and you provide some added value,
- 7:58Speaker 3: you would be able to compete on a very different level.
- 8:01Speaker 3: So I think that being pre eminent is really thinking strategically.
- 8:05Speaker 3: The easiest thing to do is to have a better copy,
- 8:08Speaker 3: lower price, more features. But there's no end to it.
- 8:12Speaker 3: And we really believe that being pre eminent puts you
- 8:15Speaker 3: in a different place and gives your company or the
- 8:20Speaker 3: business that you lead a lasting competitive advantage.
- 8:25Speaker 2: Yeah, and at the end of the day, as business developers,
- 8:27Speaker 2: that's what we're looking for, is that competitive advantage that
- 8:29Speaker 2: makes us pre eminent in the minds of our prospects
- 8:32Speaker 2: and customers that we become their first choice. Okay, So
- 8:37Speaker 2: I can't wait to jump into this villy and really
- 8:40Speaker 2: deep dive the top three takeaways from your book. I
- 8:45Speaker 2: know we have a graphic that you shared with me today.
- 8:47Speaker 2: Should I just bring it up on the screen right now.
- 8:49Speaker 2: Would you like me to do that?
- 8:51Speaker 3: Yes? Please do?
- 8:52Speaker 2: Okay, all right, folks. For those who are just listening,
- 8:56Speaker 2: what we have is a pyramid, graphic and villain. If
- 9:00Speaker 2: I may ask you to kind of walk through the
- 9:02Speaker 2: graphics so those who are simply listening, not watching this
- 9:05Speaker 2: in video format and so they can understand what we
- 9:08Speaker 2: have here on the screen.
- 9:10Speaker 3: Okay, So here's a pyramid that we came up with,
- 9:13Speaker 3: and we call it the pre eminence pyramid, which is
- 9:17Speaker 3: comprised of five levels. So sorry. The first one is
- 9:21Speaker 3: called the competence. I'll walk you through and provide examples.
- 9:25Speaker 3: The second level is reliability, the third one is intent,
- 9:32Speaker 3: and then we have advocacy and finally pre eminence. And
- 9:36Speaker 3: before I delve into the different levels in the pyramid,
- 9:40Speaker 3: I'd like to say something about a trap that I
- 9:44Speaker 3: realized a lot of entrepreneurs getting into. They try to
- 9:47Speaker 3: jump to pre eminence. But the trick is that you
- 9:51Speaker 3: need to go up the levels slowly from stage one
- 9:56Speaker 3: to stage two and especially critical our level three and four.
- 10:01Speaker 3: If you don't go through levels three and four, it's
- 10:04Speaker 3: not going to hold, it's not going to last in
- 10:06Speaker 3: the long run, all right, So you've got to go
- 10:08Speaker 3: through all the stages. You know. Today we live in
- 10:10Speaker 3: a world, Tony where we want instant results, and it
- 10:14Speaker 3: doesn't work this way with pre eminence, all right, So
- 10:17Speaker 3: let's go through the level. So what is competence. At
- 10:20Speaker 3: this level? You do what you're supposed to do, right,
- 10:23Speaker 3: So if you're a marketing agency, you run ads that
- 10:26Speaker 3: generate leads, and if you're a consultant, you give solid
- 10:30Speaker 3: strategic advice, and if you're a software company, you deliver
- 10:33Speaker 3: a functioning product. All right. So let's say a company,
- 10:37Speaker 3: a client hires a digital agency, the campaign performs, leads
- 10:41Speaker 3: are generated, and the job is done. That's competence. But
- 10:45Speaker 3: here's the problem. The client still compares you to others.
- 10:49Speaker 3: They still ask for multiple quotes, and this still see
- 10:52Speaker 3: you as replaceable. The second level is called reliability. Now
- 10:57Speaker 3: you're not just good, you're dependable, which critical. So it's
- 11:02Speaker 3: pronounced or manifested in things like meeting deadlines, communicating clearly,
- 11:07Speaker 3: providing consistent result. So if we take a look at
- 11:10Speaker 3: the same agency that I mentioned in relation to the
- 11:13Speaker 3: first level, the same agency not only generate leads now,
- 11:18Speaker 3: but does so month after month with clear reporting and
- 11:21Speaker 3: no surprises. Right, so your clients are probably going to say,
- 11:24Speaker 3: these guys are solid, but that's progress. But you're still
- 11:30Speaker 3: but you're still in a situation where if somebody comes
- 11:32Speaker 3: up with a cheaper product, you're at a risk. Loyalty
- 11:35Speaker 3: is still fragile at this level, and trust is still conditional.
- 11:40Speaker 3: So we got to move up to the third level,
- 11:42Speaker 3: which is the intent. This is where the shift happens.
- 11:45Speaker 3: You got to reach this level. You just cannot jump
- 11:48Speaker 3: through the different levels. So here you stop acting like
- 11:51Speaker 3: a vendor and you start behaving like a partner. You
- 11:56Speaker 3: recommend against strategies that don't work, you challenge CLIs assumptions,
- 12:01Speaker 3: and you prioritize outcomes over billable work. So you tell
- 12:06Speaker 3: a client something like, running more ads right now won't
- 12:09Speaker 3: fix your problem. Your landing page is broken. Let's fix
- 12:13Speaker 3: that first, and if it reduces our ad budget, then
- 12:17Speaker 3: we move to the next stage. So we're talking about
- 12:20Speaker 3: short term decisions that make you less money, but in
- 12:25Speaker 3: the long run, you gain trust. And at this stage
- 12:29Speaker 3: the client starts thinking something like they're not just trying
- 12:32Speaker 3: to sell me something, they actually care about my outcome.
- 12:37Speaker 3: Level number four, the advocacy is where you go beyond
- 12:41Speaker 3: your scope. You become a source of direction, not just execution.
- 12:46Speaker 3: So you introduce clients to valuable partners. And this takes
- 12:50Speaker 3: us back to the first book, the one that Drug
- 12:52Speaker 3: for Business Growth, where I mentioned joint ventures where you
- 12:55Speaker 3: can get referrals or either from other businesses or refer
- 12:59Speaker 3: your client to other businesses. So this can come into
- 13:02Speaker 3: play here. You recommend solutions you don't sell, and you
- 13:06Speaker 3: actively help them grow beyond direct involvement. So you can
- 13:10Speaker 3: tell your clients something like you need a CRM overhaul.
- 13:14Speaker 3: That's something we do, but I'll connect you with someone
- 13:17Speaker 3: I trust. Okay, Sorry, that's something we don't do, okay.
- 13:21Speaker 3: Or you're hiring too fast, fix your onboarding before scaling, okay.
- 13:26Speaker 3: So you're not thinking in terms of how do I
- 13:28Speaker 3: maximize this deal. You're thinking in terms of how do
- 13:31Speaker 3: I maximize my client's success. And now the clients will
- 13:35Speaker 3: think I would trust them with any major decision. And
- 13:39Speaker 3: the final stage, pre eminence is where you become the
- 13:44Speaker 3: default choice. At this level, something powerful happens Tony. The
- 13:49Speaker 3: client stops evaluating alternatives and not because they don't exist.
- 13:53Speaker 3: Obviously there are a lot of alternatives, but because they don't,
- 13:56Speaker 3: they no longer feel necessary. So a client say something like,
- 14:01Speaker 3: before doing anything, let's ask what Tony thinks or what
- 14:04Speaker 3: Villy things, or we don't need to shop around. We
- 14:07Speaker 3: already know who we're working with, so they don't question
- 14:11Speaker 3: your pricing. That's why you can charge premium prices but
- 14:14Speaker 3: provide value. They don't compare you to competitors, and they
- 14:18Speaker 3: don't hesitate to refer you. So it's a flywheel where
- 14:23Speaker 3: if you reach pre eminence, you get more and more
- 14:25Speaker 3: clients with less effort. So you're working smarter rather than harder.
- 14:31Speaker 2: Yeah, well we would all love to work smarter and
- 14:33Speaker 2: not harder than we need to. And I think this
- 14:36Speaker 2: is a great tool for any business developer walking into
- 14:41Speaker 2: a new role a new company. You're starting a new
- 14:44Speaker 2: role as a business developer, and this would be a
- 14:46Speaker 2: great thing to have in your hip pocket to just
- 14:49Speaker 2: kind of assess, Okay, where is this organ Maybe even
- 14:52Speaker 2: before you join the company, you're going through the interview
- 14:55Speaker 2: process and really kind of assessing where the company is
- 15:00Speaker 2: on this pyramid. And so, folks, just so for those
- 15:04Speaker 2: people that are listening Competence is really that foundation layer.
- 15:08Speaker 2: You can't see the visual here, but we'll just summarize
- 15:12Speaker 2: real quickly. So it starts with competence. That's the foundation,
- 15:15Speaker 2: that's the bottom of the pyramid. Next layer is reliability,
- 15:19Speaker 2: the next one is intent, and then the level above
- 15:24Speaker 2: that is advocacy and finally that of course ends at
- 15:27Speaker 2: the very peak of the pyramid with pre eminence. So, Billy,
- 15:30Speaker 2: let's assume I'm a business developer walking into a new company.
- 15:34Speaker 2: I have my pyramid with me. How can I use this?
- 15:39Speaker 2: What are the top three ways that I can implement
- 15:41Speaker 2: the teachings from your book to really personally achieve that
- 15:46Speaker 2: level of pre eminence and of course help my company
- 15:48Speaker 2: achieve that level as well. How would I do that?
- 15:51Speaker 3: All? Right? So you first of all have to analyze
- 15:54Speaker 3: the company's operations and to explore how they deliver their products,
- 16:01Speaker 3: what happens in the interactions with clients if you understand
- 16:08Speaker 3: that there is no high level of trust. And by
- 16:10Speaker 3: the way, trust can be easily assessed using scales, which
- 16:14Speaker 3: I would be more than happy to share with the community.
- 16:17Speaker 3: It's just five questions on the scale to one to five,
- 16:20Speaker 3: and you can assess your client's level of trust in you.
- 16:23Speaker 3: So if the level of trust is low, you know
- 16:25Speaker 3: that you're probably somewhere on stage two, maybe three, not
- 16:29Speaker 3: very high. So you've got to make sure that you
- 16:33Speaker 3: analyze all the processes in the organization, whether it's human resources,
- 16:39Speaker 3: whether it's customer service, whether it's product delivery. You know
- 16:43Speaker 3: all the processes in the organization, and you've got to
- 16:45Speaker 3: make sure that you meet all the five criteria. I
- 16:48Speaker 3: would call these criteria. Okay, they're a low level criteria
- 16:51Speaker 3: in higher level criteria. So make sure that you deliver
- 16:54Speaker 3: reliable results. Make sure that you're consistent in providing the results.
- 16:59Speaker 3: Make sure that if a client requires some kind of
- 17:04Speaker 3: service or product that you don't have, you don't try
- 17:06Speaker 3: to persuade them to take something that you have or
- 17:09Speaker 3: can offer, and you say, look, you need something else
- 17:12Speaker 3: I can provide, but I can refer you to a
- 17:15Speaker 3: different company that can provide the service or the product
- 17:19Speaker 3: that you need. And this is how you gain their
- 17:21Speaker 3: trust and then you move up the skills. So move
- 17:25Speaker 3: up the pyramids. So you have to analyze the company
- 17:28Speaker 3: operations in all their aspects and try to understand where
- 17:33Speaker 3: there is a fault and where the fault is you
- 17:36Speaker 3: take things from there. You've got to try to assess
- 17:38Speaker 3: in on right. So if you deliver results right, you're
- 17:44Speaker 3: doing what you're supposed to do. Hopefully you're there, then
- 17:47Speaker 3: you're competent, right And if you deliver it consistently, whether
- 17:50Speaker 3: it's a service or product, then you're reliable all right.
- 17:53Speaker 3: Now regarding intent, which a lot of businesses are not,
- 17:57Speaker 3: there is to act in your client's best interest. So
- 18:00Speaker 3: you've got to make sure that really, if you cannot
- 18:02Speaker 3: provide a product or a service, you tell them. Look,
- 18:06Speaker 3: by the way, Tony, when we're talking about the third
- 18:10Speaker 3: level intent, it's not only referring to other products or
- 18:14Speaker 3: other services or to other businesses. It's also a situation
- 18:19Speaker 3: where somebody comes to you and is asking for a service,
- 18:23Speaker 3: and he's saying, look, I need this or that insurance
- 18:25Speaker 3: I need I don't know, I don't know health insurance, okay,
- 18:30Speaker 3: and this guy is eighteen years old. You tell them,
- 18:33Speaker 3: why do you need health insurance? Or what do you
- 18:34Speaker 3: need life insurance? All right? So you act in their
- 18:37Speaker 3: best interest and you say, look, you don't need this
- 18:39Speaker 3: in the stage of your life. Or let's say you
- 18:43Speaker 3: know young parents come into your store and they're looking
- 18:45Speaker 3: something for the newborn child, and they want something that
- 18:48Speaker 3: costs two thousand dollars, and you say, look, you know
- 18:50Speaker 3: you're a young couple. If you take this other item
- 18:53Speaker 3: which just costs one grand, I'll do the same for you.
- 18:57Speaker 3: This is when you gain their trust and how you
- 19:01Speaker 3: bring into play the philosophy of pre eminence in a
- 19:05Speaker 3: very simple way.
- 19:07Speaker 2: Yeah, this is great. So you know, when you're when
- 19:10Speaker 2: you're entering that new company, you can use this pyramid
- 19:13Speaker 2: pretty easily to kind of assess where the company is
- 19:17Speaker 2: on this pre eminence pyramid, and that gives you a
- 19:20Speaker 2: good starting point after you assess the operations to then
- 19:26Speaker 2: understand where you can focus the most on contributing value
- 19:31Speaker 2: and making some changes. Okay, So what would be number
- 19:34Speaker 2: two top takeaway from the book?
- 19:36Speaker 3: Well, and in the book we also talk about how
- 19:39Speaker 3: to embed pre eminence in your communications. All right, you
- 19:44Speaker 3: embedded in all sorts of in all the sorry operations
- 19:50Speaker 3: and departments in your business and also in your communication.
- 19:54Speaker 3: So when we talk about communication and the book, we
- 19:56Speaker 3: talk about five layers that you should bring into practice
- 20:01Speaker 3: when you're communicating. Okay, So there are five levels. I'll
- 20:05Speaker 3: make this quick. The first level, or layer one we
- 20:08Speaker 3: call it, is when you tell your client or your prospect,
- 20:12Speaker 3: here is what is really going on. You provide context
- 20:15Speaker 3: on the service or the product that you're providing, okay.
- 20:19Speaker 3: And then the second layer is where you clarify the risks,
- 20:22Speaker 3: so you say something like, here is what can go
- 20:24Speaker 3: wrong and why that matters? Okay. You see how pre
- 20:28Speaker 3: eminence is coming into play. And then the third level
- 20:32Speaker 3: is where you say who this product or service is
- 20:36Speaker 3: for and who it is not for okay. And in
- 20:40Speaker 3: the fourth level is where you provide guide a choice,
- 20:43Speaker 3: so you can say something like, given all of this
- 20:46Speaker 3: or given all of the context that you provided, here
- 20:49Speaker 3: is what we recommend or here's what I recommend and why.
- 20:52Speaker 3: And the final, the final layer layer is the permission
- 20:57Speaker 3: commitment okay, so you say something like if and when
- 21:01Speaker 3: you're ready, here is the next step. So you're not pushing,
- 21:04Speaker 3: you're providing advice and guidance, and you're showing your prospect
- 21:08Speaker 3: that if he or she decides to proceed with buying
- 21:11Speaker 3: the product to service, you are here for them. You're
- 21:14Speaker 3: not being transactional. And this is something that I would
- 21:18Speaker 3: maybe this is the major takeaway from our today's podcast.
- 21:22Speaker 3: Think of how not to be transactional, but how to
- 21:26Speaker 3: be transformational. And when you're being transformational in your attitude, behavior,
- 21:33Speaker 3: transaction with your clients, that's the basis of being pre eminent.
- 21:38Speaker 2: Yeah, I love about it.
- 21:40Speaker 3: When you care about your client's transformation, trust is the
- 21:43Speaker 3: basis of that. It's a relationship.
- 21:46Speaker 2: Yeah, this is I love that quote. It's not about
- 21:49Speaker 2: being transactional, it's about being transformational. Okay, great, So let's
- 21:54Speaker 2: wrap it up then with the number three top takeaway
- 21:58Speaker 2: from your book that business developers can implement, right.
- 22:02Speaker 3: And the third major takeaway that I would like to
- 22:07Speaker 3: emphasize is that when going if you read the book
- 22:14Speaker 3: and you go into the different topics, one of the
- 22:17Speaker 3: things that should guide your internalization of the philosophy is
- 22:23Speaker 3: thinking in terms of strategy and not being tactical. Because
- 22:28Speaker 3: when you think in terms of strategy, Look, when we
- 22:31Speaker 3: look at public companies, Tony, they want to maximize profits, right.
- 22:35Speaker 3: You want to show that you've exceeded your investors expectations
- 22:40Speaker 3: regarding increase in profits, and this many times forces you
- 22:45Speaker 3: to be tactical, right, because look, I want maximum sales.
- 22:49Speaker 3: But the thing is that you need to think more
- 22:51Speaker 3: in terms of what do I do now in order
- 22:55Speaker 3: to bring more profits easier, all right, or more in
- 23:00Speaker 3: the future with less efforts, because you know, when you're transactional,
- 23:05Speaker 3: you're investing so much money on you know, ads with
- 23:09Speaker 3: an ROI, which is sometimes even negative, you know, I mean,
- 23:12Speaker 3: you know, promoting products today could be so expensive and
- 23:16Speaker 3: if you have just one transaction with a client, it's
- 23:19Speaker 3: probably not going to be a worthwhile ROI. However, if
- 23:22Speaker 3: that client returns or buys more products because of the
- 23:26Speaker 3: trust in you, then it becomes a more worthwhile investment.
- 23:29Speaker 3: And it really requires being more strategic in your thinking.
- 23:33Speaker 3: It's what we what me and Jay call being a
- 23:38Speaker 3: funnel thinkers as opposed to a tunnel thinker. When when
- 23:43Speaker 3: you think, it's like like in a funnel, you're you're
- 23:46Speaker 3: looking at a broader picture, You're looking at what other
- 23:48Speaker 3: people do in other industries, and you try to integrate
- 23:50Speaker 3: it into your operations.
- 23:53Speaker 2: Yeah that's great, I love it. Yeah, You're you're taking
- 23:55Speaker 2: that wider view of the marketplace and looking at tangential
- 24:00Speaker 2: industries that they have pre eminence of their own. Those
- 24:05Speaker 2: various companies and then you can see how you can
- 24:06Speaker 2: implement those best to breed practices in your own business.
- 24:10Speaker 2: So that's great having that very strategic level perspective that
- 24:14Speaker 2: regardless of where you are in the business development profession,
- 24:17Speaker 2: you should always be taking a step back from the
- 24:20Speaker 2: forest and not getting so focused on the trees and
- 24:23Speaker 2: looking at those other opportunities that may be there that
- 24:25Speaker 2: you can really leverage to your benefit. Okay, well, let
- 24:28Speaker 2: me summarize real quickly the top three takeaways from your book.
- 24:33Speaker 2: And again, folks, we're talking about Villi's book. It's the
- 24:36Speaker 2: latest book called The pre Eminence How to Become the
- 24:39Speaker 2: Only choice your market can trust. It's available on Amazon,
- 24:44Speaker 2: and the top three takeaways we discussed today is, first
- 24:48Speaker 2: of all, starting with that operational assessment of the business
- 24:53Speaker 2: and looking at the pre eminence pyramid to figure out
- 24:56Speaker 2: exactly where in the pyramid they are. Are they starting
- 24:59Speaker 2: off at the automn and competence or are they well
- 25:02Speaker 2: on their way up to the top of the pyramid
- 25:04Speaker 2: in pre eminence. The other thing is having the communications
- 25:12Speaker 2: that are consistent with pre eminence. And again it's using
- 25:17Speaker 2: the language that speaks to each one of these layers.
- 25:22Speaker 2: Are you communicating from the perspective of advocacy for your customers? Because, folks,
- 25:31Speaker 2: as we define in the Business Development Body of Knowledge,
- 25:34Speaker 2: business development is customer and community advocacy that creates corporate growth.
- 25:40Speaker 2: And in this fantastic book you learn about it and
- 25:44Speaker 2: you can always take a step back, grab your copy
- 25:47Speaker 2: of pre Eminence and use it as a strategic guide
- 25:52Speaker 2: book that helps you advance your business and grow it
- 25:57Speaker 2: with raving fans of customers who know that right at
- 26:02Speaker 2: the beginning of any opportunity for growth, they come to
- 26:06Speaker 2: you because you are the pre eminent brand. You are
- 26:10Speaker 2: their advocate, You are their first choice. Well, Billy, you're
- 26:14Speaker 2: always my first choice when looking for authors to come
- 26:17Speaker 2: onto our podcast. You've always been very insightful and your
- 26:23Speaker 2: books are also very practical. They're not theory. They're also
- 26:26Speaker 2: very implementabal. You have checklists and things like that. How
- 26:29Speaker 2: can folks follow your work? Connect with you? And I
- 26:33Speaker 2: think you also have an offer that folks can get
- 26:36Speaker 2: a copy of the book from you directly. Is that right? Yes?
- 26:40Speaker 3: Only for your followers, Tony, because I appreciate you so
- 26:44Speaker 3: much so with this video on YouTube or whatever it is,
- 26:51Speaker 3: you post it. You can post a downloadable copy of
- 26:56Speaker 3: my book. I'll make it available on Google Drive and
- 26:59Speaker 3: anybody that follows you can download it a gift for me,
- 27:03Speaker 3: implemented applied. And if you'd like to ask any questions,
- 27:07Speaker 3: I'm available on LinkedIn, Instagram, Facebook, Doctor Billy V I L.
- 27:12Speaker 3: Y Abraham A B R H A M. I'd be
- 27:15Speaker 3: more than happy to have you as my follower, and
- 27:18Speaker 3: I share things also on medium, Insights from my different books,
- 27:22Speaker 3: from my consultations, and things that I really hope will
- 27:25Speaker 3: help make a change or shift in mind in the
- 27:30Speaker 3: mindset of a lot of entrepreneurs.
- 27:33Speaker 2: Yeah, well, and you always do when I talk to you, Billy.
- 27:36Speaker 2: Thank you for your generosity.
- 27:38Speaker 3: Folks.
- 27:38Speaker 2: We'll have that link in the show notes so you
- 27:41Speaker 2: can grab yourself a copy of the book for free.
- 27:45Speaker 2: Doctor Billy Abraham. So wonderful to have you back on
- 27:48Speaker 2: the show again and we can't wait to have you
- 27:51Speaker 2: back again soon.
- 27:53Speaker 3: Thank you for having me, Tony.
- 27:57Speaker 1: Thank you for listening to the Business Development Podcast. Join
- 28:02Speaker 1: our free community of corporate partners and business development professionals
- 28:06Speaker 1: advancing the art, science, and ethics of the business development
- 28:10Speaker 1: profession at Gbdassociation. Dot org,