Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Password Protector
Transcript
- 0:00Speaker 1: Yoa tap, which is Spanish. It is Spanish for it.
- 0:07Speaker 1: Now it's time for the tap.
- 0:09Speaker 2: Why does our voice get deeper?
- 0:12Speaker 1: That's more masculine when I go down to Mexico. But
- 0:15Speaker 1: today we call a guy who's married and had to
- 0:18Speaker 1: apologize to his wife recently because he was forced to
- 0:21Speaker 1: change their password to log into their visa statement online.
- 0:24Speaker 3: Again.
- 0:25Speaker 2: I hate that.
- 0:26Speaker 1: This is three times in just the last month and
- 0:29Speaker 1: a half that he's had to change it because he
- 0:31Speaker 1: keeps forgetting it and then refuses to write it down.
- 0:34Speaker 1: So his wife got fed up and sent us a message,
- 0:38Speaker 1: and we put our own customer service Rep extraordinaire on
- 0:41Speaker 1: the case. Jose. Let's see if he can talk some
- 0:45Speaker 1: sense into this guy in your phone tap right now?
- 0:48Speaker 2: Another Hello, Hi, This is Neil down from Chase Visa.
- 0:56Speaker 2: My speaking with Lukeman. This is a Yeah, hi mister,
- 1:01Speaker 2: an alert came through that you change your password recently.
- 1:04Speaker 2: I'm just double checking that was you.
- 1:07Speaker 3: Yeah, yeah, that was me, of course it was you.
- 1:12Speaker 3: Is there an issue or a problem? What's going on?
- 1:16Speaker 2: An issue? I mean not for you, I guess. Just
- 1:19Speaker 2: just change your password any freaking time you want.
- 1:23Speaker 3: Just I don't understand.
- 1:24Speaker 2: What are you talking about, the issue, misterman, is that
- 1:27Speaker 2: I work in the record's division. At any time anywhere,
- 1:30Speaker 2: if somebody changes their account password, an alert comes through
- 1:34Speaker 2: to me at my desk.
- 1:36Speaker 3: Okay, so so.
- 1:39Speaker 2: Then I have to go into the system, copy and paste,
- 1:42Speaker 2: change the font aerial a team so it's easy to
- 1:44Speaker 2: read for everyone, printed out three whole punch it and
- 1:47Speaker 2: place it into our secret password binder.
- 1:51Speaker 3: Calm down, I didn't know companies do that.
- 1:55Speaker 2: It's called security. Hackers can't steal binders. Well, I guess
- 2:00Speaker 2: technically they could if they got into the bill. Listen,
- 2:03Speaker 2: it's just harder for them to steal it when there's
- 2:06Speaker 2: a physical copy.
- 2:07Speaker 3: Okay. Yeah, I just thought it was more sophisticated than that.
- 2:11Speaker 2: Oh oh yeah, Oh so now you're you're saying my
- 2:13Speaker 2: job is a joke.
- 2:15Speaker 3: No, just I thought it was computerized in digital Oh
- 2:20Speaker 3: I bet you love that.
- 2:21Speaker 1: Yeah.
- 2:21Speaker 2: They just hired an AI robot come in here and
- 2:24Speaker 2: just take my job away. Password changed, easy, pasy people,
- 2:29Speaker 2: and then I'm jobless.
- 2:31Speaker 3: It's like you got a lot going on, man, Oh
- 2:34Speaker 3: you think, Yeah, you sound like angry at me for
- 2:38Speaker 3: change my passwords.
- 2:40Speaker 2: You change your password like I changed my clothes.
- 2:43Speaker 3: Don't you recommend that we change our passwords often? Isn't
- 2:46Speaker 3: that the safer thing?
- 2:48Speaker 2: Oh? I recommend you make one really really strong, good
- 2:50Speaker 2: one that no hacker's ever gonna guess? Why are you
- 2:52Speaker 2: changing it over and over? And don't you tell me?
- 2:55Speaker 2: Because it's you forgot. Everyone says they forgot. Do not
- 2:58Speaker 2: say those words.
- 3:00Speaker 3: I forgot, but because that's.
- 3:05Speaker 2: The straw, the straw that broke the camel's back. Luke,
- 3:10Speaker 2: you forgot your password? You fort your mom's name? Wuld
- 3:13Speaker 2: you forget?
- 3:14Speaker 3: This is really unprofessional. You're yelling at me. Bro I'm sorry,
- 3:19Speaker 3: but this is your job.
- 3:21Speaker 2: And I'm trying to watch Netflix over here, and all
- 3:23Speaker 2: of a sudden it's like, hey, now we got a
- 3:25Speaker 2: new FBI security database. We got to change our password
- 3:29Speaker 2: yet again.
- 3:30Speaker 3: Oh now I understand why you're so worried about AI.
- 3:33Speaker 3: You're sitting there watching Netflix and you're supposed to be
- 3:35Speaker 3: wait a minute, checking the data.
- 3:37Speaker 2: And should I not be watching Netflix like you're saying
- 3:40Speaker 2: there's like a better streaming service?
- 3:42Speaker 3: No, I only you should be watching streaming in general.
- 3:45Speaker 2: Wait, wait, hold on, hold on, I think we're onto something.
- 3:47Speaker 2: Do you have like an extra password, a password you'd
- 3:51Speaker 2: like to share.
- 3:52Speaker 3: I don't remember all my passwords. I'm not going to
- 3:54Speaker 3: remember that password either, And secondly I wouldn't give it
- 3:58Speaker 3: to you.
- 3:59Speaker 2: Well, don't have to, cauld. I see a chase visa
- 4:02Speaker 2: here on file. I could just sign up for a
- 4:05Speaker 2: year's worth the Hulu. This situation just got better, my man.
- 4:09Speaker 3: No, on the contrary, the situation is getting much worse.
- 4:13Speaker 3: Like do you have a supervisor or yeah? I mean
- 4:17Speaker 3: my supervisor's your wife. Wait you know my wife?
- 4:22Speaker 2: Yeah, I actually do, because she set you up for
- 4:24Speaker 2: this whole thing. Man, my name's Jlse from Brook and
- 4:26Speaker 2: Jeffrey in the Morning. This is a phone tap.
- 4:28Speaker 3: Oh my wife set up?
- 4:30Speaker 2: So yeah, we're that radio show she always talks about.
- 4:35Speaker 3: Oh my god, why bro?
- 4:39Speaker 2: She told us you had to change her password three
- 4:41Speaker 2: times in the last like two months because you keep
- 4:43Speaker 2: forgetting it.
- 4:44Speaker 3: Well that's what That's what made me think, Like I
- 4:47Speaker 3: don't know. That just made me feel like it was legitate. No,
- 4:50Speaker 3: so stupid, bro.
- 4:54Speaker 2: Do you know how many binders I have personally with
- 4:56Speaker 2: all of your passwords in it.
- 4:57Speaker 3: That you change?
- 4:58Speaker 2: It looks like a library.
- 5:01Speaker 3: That's kind of true because I changed my passwords a lot,
- 5:04Speaker 3: because you're supposed to.
- 5:06Speaker 2: Dude, just changes to Brook and Jeffrey. No one will
- 5:08Speaker 2: ever guess it.
- 5:09Speaker 3: Sure, I'll get right on that.
- 5:10Speaker 1: Brooke and what changes every few years, don't worry about it.
- 5:16Speaker 3: Wake up every morning was phone taps weekday mornings on
- 5:19Speaker 3: the twenties, Brooke and Jeffrey in the morning,