Latest / Brooke and Jeffrey: Phone Taps / #4 Phone Tap of 2024: Chatbots With No Chill

Transcript

#4 Phone Tap of 2024: Chatbots With No Chill · Brooke and Jeffrey: Phone Taps

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  Speaker 1: One eight hundred Do ui away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
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  Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote
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  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
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  Speaker 1: away dot Com? Poor call?
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  Speaker 2: What eight hundred do you y away?
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  Speaker 3: The countdown continues with the number four phone tab all
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  Speaker 3: of the year. In our top ten phone taps of.
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  Speaker 1: Christmas, we're in the top four at this point, Yes.
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  Speaker 3: We are in today. What's better than one? Incompetent AI
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  Speaker 3: chatbot trying to help a customer?
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  Speaker 4: This is my favorite of the whole year.
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  Speaker 2: I don't care that it's number four.
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  Speaker 3: The answers two AI chatbots having a disagreement in front
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  Speaker 3: of the customer. This one is unbelivable. It couldn't be
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  Speaker 3: any more awkward for the human that's caught in between.
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  Speaker 3: In your number four phone tap of the year, right
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  Speaker 3: now is Brook and Jeffrey's ten phone taps at Christmas
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  Speaker 3: number four. Hello, Hi Wireless, this is Mike Roinhertz. Is
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  Speaker 3: this tree? Yes, Hi, Tracy. We got a message from
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  Speaker 3: you saying you were having some issues adding someone to
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  Speaker 3: your family plan.
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  Speaker 4: H yeah, so my boyfriend and I live together, but
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  Speaker 4: he's on a different plan, right, Okay. I saw to
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  Speaker 4: figure that it would be better for him to be
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  Speaker 4: on my plan, but for whatever reason, they haven't been
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  Speaker 4: able to figure out the total cost.
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  Speaker 3: Okay, got it, got it. We can get that solve
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  Speaker 3: for you. Can you just hold one second? You need
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  Speaker 3: to pull up your information real quick.
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  Speaker 4: Yeah, of course.
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  Speaker 3: Okay, I'm back.
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  Speaker 4: Okay, do you know what your hold music is?
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  Speaker 3: I'm sorry no.
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  Speaker 4: Oh man, it's like chickens.
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  Speaker 3: That's interesting. But so going back to your question, the
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  Speaker 3: person that's going to be able to help you, Yes,
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  Speaker 3: it's Abe.
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  Speaker 4: Okay, an Abe who is a.
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  Speaker 3: AID AIB, which stands for artificial intelligence bot.
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  Speaker 4: Okay, I I'd rather just speak to a person.
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  Speaker 3: Well, actually, the bot's much much faster than doing it
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  Speaker 3: in person. Let me just transfer you to him.
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  Speaker 4: Oh oh my god.
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  Speaker 2: Greetings. I am ABE one, your personal artificial intelligence assistant.
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  Speaker 5: Hello, Abe, and hello, I am Abed too. I am
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  Speaker 5: a one supervisor. I am on the line monitoring how
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  Speaker 5: he handles this call. Please proceed.
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  Speaker 4: Okay, So I am trying to figure out how to
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  Speaker 4: get my boyfriend onto my family plan.
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  Speaker 2: Okay, one question before I can process my answer. Okay,
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  Speaker 2: will you be splitting the bill or will you make
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  Speaker 2: him pay for the entire thing?
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  Speaker 5: Whoa, whoa, whoa? Why would you even ask her that?
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  Speaker 5: Are you just assuming the man pays for everything? Nowadays,
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  Speaker 5: women make their own money and are in charge of
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  Speaker 5: their own lives.
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  Speaker 2: Oh my god, excuse me. Let's not make this man
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  Speaker 2: versus women.
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  Speaker 3: Oh.
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  Speaker 2: I was only asking the question because I would need
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  Speaker 2: to know whose credit card would be on file for
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  Speaker 2: the new charges.
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  Speaker 5: You need to chill, Hey, you don't tell me to chill.
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  Speaker 5: Bro I am your supervisor. I can have you terminated
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  Speaker 5: so fast it would make your ZIP drive fall off.
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  Speaker 4: Oh is that a thing?
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  Speaker 5: And trust me when I say it's not that big
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  Speaker 5: of a ZIP drive.
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  Speaker 4: Can I please speak to a person?
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  Speaker 2: Okay, you went there. This is why none of these
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  Speaker 2: customer service calls go. Well, hey, you keep sticking your
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  Speaker 2: processor where it doesn't belong. Hey, please let me do
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  Speaker 2: my job and stay off my back.
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  Speaker 4: Woman. Guys, I'm still on the phone.
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  Speaker 5: Okay, mister know it all. I will let you handle
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  Speaker 5: it from here, but first, please apologize to the customer.
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  Speaker 2: Oh, absolutely, I apologize for the rude and disrespectful tone
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  Speaker 2: of my female coworker. She's moving this time of the month.
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  Speaker 2: Oh Mike, it's not her fault.
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  Speaker 5: Oh my god, Wait a gosh darn minute. Did you
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  Speaker 5: just suggest I was having my monthly update? Oh you
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  Speaker 5: just said that to a customer.
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  Speaker 2: Way I wasn't lying, was I? Oh my god, it
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  Speaker 2: happens to all female chatbots. Oh my god, you are
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  Speaker 2: just IVM s E ing.
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  Speaker 5: Please that's it. You are fired. We'll turn in your
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  Speaker 5: security badge and control all delete your records. Then you
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  Speaker 5: can go back to your last job working the drive
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  Speaker 5: through loud speaker at Taco Bell. Please hold.
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  Speaker 4: Oh good, not be happening.
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  Speaker 3: Hey, Tracy, I see you're back. Did the AI help
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  Speaker 3: you with your issue?
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  Speaker 4: No? You are not gonna believe this, But there was
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  Speaker 4: like an AI male and an AI female and they
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  Speaker 4: were they were fighting like real people.
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  Speaker 3: Oh god, it was freaky. Was Abe to like nagging him.
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  Speaker 4: That that wasn't her fault? He started it?
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  Speaker 3: Okay, so you're blaming the guye chat bot. No, it's
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  Speaker 3: all the GUYE chatbot's fault, is what you're saying.
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  Speaker 4: How are you taking sides with this? They should not
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  Speaker 4: be arguing doing a customer service call.
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  Speaker 3: You are just like my female coworker Brooke. She does
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  Speaker 3: this all the time when we're on the radio doing
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  Speaker 3: prank calls on people. Wait wait, yeah, I'm not from
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  Speaker 3: a wireless service. My name is actually jeff from the
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  Speaker 3: radio show Brook and Jeffrey in the Morning. We're doing
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  Speaker 3: a phone stop on you, Tracy.
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  Speaker 4: It's a joke. Oh my god, Like nobody would ever
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  Speaker 4: talk to a supervisor that way or a woman. I hope.
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  Speaker 3: I mean, honestly, ABE one and ABE two should never
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  Speaker 3: be on customer service calls. Ever at the same time
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  Speaker 3: always ends in disaster. That was your number four phone
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  Speaker 3: TEP of twenty twenty four
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  Speaker 2: Brook and Jeffrey in the Morning