Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Buy 2 Get 1 Deal
Transcript
- 0:00Speaker 1: One eight hundred do u I away now offering free
- 0:02Speaker 1: remote consultations by phone or video conference for any criminal offense.
- 0:06Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote
- 0:09Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred do
- 0:12Speaker 1: uy away dot Com or call.
- 0:14Speaker 2: Eight do you y Away.
- 0:16Speaker 3: I am amped right now. Amped for tramps. Yeah, I'm
- 0:21Speaker 3: always am for tramp trampolines lost, That's what I was thinking.
- 0:30Speaker 1: You're going to break something in Alexis.
- 0:34Speaker 3: Everybody's jumping on her right now, especially the nets. You
- 0:37Speaker 3: see them all over the place. And one woman recently
- 0:40Speaker 3: tried to buy one online and it didn't work out,
- 0:43Speaker 3: so she sent in a complaint. And today I'm gonna
- 0:47Speaker 3: be the one answering, trying to convince her that instead
- 0:50Speaker 3: of getting mad, she should be amped for tramps too.
- 0:55Speaker 3: I'll see if I can get it done in your phone.
- 0:57Speaker 3: Tap next, it's another weekday mornings on the twenties.
- 1:03Speaker 2: Hello.
- 1:04Speaker 3: Hi, my name is Dan Druff. I'm from Trampoline. Is
- 1:08Speaker 3: this Jodie?
- 1:10Speaker 2: Yes? Hi Dan, thanks for giving me a callback.
- 1:14Speaker 3: Yeah, we received your customer complaint email. I'm sorry. I'm
- 1:17Speaker 3: just getting back to you. Now about it.
- 1:19Speaker 2: Well, I appreciate that we can straighten this thing up.
- 1:22Speaker 3: Yeah, I would have gotten back to you sooner, but
- 1:23Speaker 3: I've been working from home and the new Paw patrol
- 1:26Speaker 3: just dropped, so I've been binging the new season. You
- 1:29Speaker 3: know it's not just for.
- 1:30Speaker 2: Kids, right, Well, I didn't know that.
- 1:34Speaker 3: Some people judge me when I tell them that, but
- 1:37Speaker 3: I don't have any shame.
- 1:39Speaker 2: Can we get back to the situation that I had
- 1:42Speaker 2: a complain.
- 1:43Speaker 3: About the right right? Sorry about that? Can you tell
- 1:46Speaker 3: me what was your complaint?
- 1:48Speaker 2: It's very simple. I went on your website and I
- 1:52Speaker 2: bought a trampoline. You guys charged me for two trampolines,
- 1:57Speaker 2: but I only ordered one and I only received one.
- 2:00Speaker 3: Okay? Was this last week last Tuesday?
- 2:04Speaker 2: Yes?
- 2:05Speaker 3: Oh okay, yeah, that makes sense. That was during the
- 2:09Speaker 3: buye to get one deal that we had going on.
- 2:13Speaker 3: What so for seventy two hours we had to buy
- 2:16Speaker 3: two trampolines get one deal. So you weren't charged for
- 2:20Speaker 3: two by accident.
- 2:21Speaker 2: That doesn't make any sense. Why would I pay for
- 2:23Speaker 2: two and get one?
- 2:24Speaker 3: Well, I mean, you didn't have to buy during that
- 2:26Speaker 3: seventy two hour window. You could have waited until after.
- 2:29Speaker 3: But you chose to purchase in the window.
- 2:31Speaker 2: You chose not to disclose to your people on the
- 2:33Speaker 2: website that you were going to double charge down.
- 2:35Speaker 3: Yeah, it wasn't the careers section at the bottom. I'll
- 2:38Speaker 3: try to hide it a little bit. That's the definition
- 2:41Speaker 3: of deception or is it more just like fun mystery
- 2:45Speaker 3: for the consumer day. If you find it, then you're
- 2:47Speaker 3: going to get the prize.
- 2:49Speaker 2: Oh, the grand prize getting double charge there I won.
- 2:53Speaker 3: We could argue up and down over the semantics of
- 2:55Speaker 3: this all day, but ultimately I think it's a pretty
- 2:57Speaker 3: good deal.
- 2:58Speaker 2: How is that good for me or any of your customers?
- 3:01Speaker 2: It doesn't make any sense.
- 3:02Speaker 3: Well, you know, we do a lot of rebates and
- 3:05Speaker 3: promotional deals for the general consumer year round, so this
- 3:09Speaker 3: buy to get one deal is just for us, and
- 3:12Speaker 3: it helps out people like me because some of the
- 3:14Speaker 3: money from that purchase goes to me. Like I wouldn't
- 3:17Speaker 3: be watching Paw Patrol without the Netflix subscription that you
- 3:20Speaker 3: helped pay for.
- 3:22Speaker 2: I don't care if you get to watch Paw Patrol
- 3:24Speaker 2: or not. I'm so sorry. I paid for one trampoline
- 3:27Speaker 2: and I just want to be charged for one trampoline. Okay.
- 3:32Speaker 2: If you can't do that, I'm going to call my
- 3:34Speaker 2: credit card company and I'm going to cancel the entire transaction.
- 3:37Speaker 3: Well before you do that, just think about this for
- 3:39Speaker 3: a second. There are apps out there where you can
- 3:42Speaker 3: rent out your trampoline for profit.
- 3:45Speaker 2: I'm not interested in renting anything.
- 3:47Speaker 3: Hold on, hold on. Just you post your home location
- 3:50Speaker 3: and a picture of your trampoline online. Thirty minutes later,
- 3:53Speaker 3: bunch of randos show up and are jumping around in
- 3:56Speaker 3: your backyard, paying you money to have fun.
- 3:59Speaker 2: Would you give one of those randos because you sound
- 4:01Speaker 2: like that kind of idiot.
- 4:02Speaker 3: Some people are charging upwards of seven dollars an hour
- 4:06Speaker 3: to use their trampoline.
- 4:07Speaker 2: Yes much. Seven dollars is nothing, and I am not
- 4:10Speaker 2: in a trampoline business.
- 4:11Speaker 3: But if you take that number and you calculate that
- 4:14Speaker 3: across the course of twenty five years, then you've almost
- 4:17Speaker 3: covered half the price of your trample in.
- 4:20Speaker 2: Twenty five years. I'll be dead.
- 4:22Speaker 3: You're not gonna be dead. Jumping on a trampoline helps
- 4:25Speaker 3: increase blood flow throughout the body, and that has health benefits.
- 4:29Speaker 2: You just need to stop talking, Okay, give me somebody
- 4:31Speaker 2: smarter and better to talk.
- 4:33Speaker 3: To you know what, I think you're throwing away a
- 4:35Speaker 3: golden opportunity here, if I'm being honest.
- 4:37Speaker 2: Oh yeah, I know you're honest. Of course you are.
- 4:40Speaker 2: And I'm sure I'm throwing away a fantastic opportunity.
- 4:44Speaker 3: You know. I can tell sarcasm when I hear it.
- 4:47Speaker 3: That's why I just added a second trampoline onto your
- 4:50Speaker 3: credit card.
- 4:51Speaker 2: No, don't you put anything on my credit card. Not
- 4:55Speaker 2: one dime.
- 4:55Speaker 3: We hold on. Just think of it. Three tramps all
- 4:58Speaker 3: going at once in your backyard, just like a field
- 5:00Speaker 3: of dreams. If you buy it, they will bounce.
- 5:04Speaker 2: Are you not listening to me?
- 5:06Speaker 3: Are you not listening to me? Because this is a
- 5:08Speaker 3: prank phone call from a radio station. What what I'm saying?
- 5:13Speaker 3: This is a prank phone call? Jody, you're on Brook
- 5:15Speaker 3: and Jeffrey in the morning. My name is jeff Your
- 5:17Speaker 3: husband set you up for a phone tap.
- 5:20Speaker 2: Oh my god, this is a phone cap. Oh my god.
- 5:26Speaker 2: Oh I hope my husband's listening, because I'm going to
- 5:28Speaker 2: kill him when I get home.
- 5:29Speaker 3: That's the idea that he's listening because you wanted to
- 5:32Speaker 3: hear you laugh. You told us that you guys got
- 5:34Speaker 3: double charge for your trampoline, and now he wants to
- 5:37Speaker 3: turn your entire backyard into a jump park for Randos.
- 5:40Speaker 2: Oh my gosh, you guys are killing me.
- 5:43Speaker 3: But you gotta you gotta admit you like the buye too,
- 5:45Speaker 3: get one deal.
- 5:47Speaker 2: Well, who wouldn't like that? I mean, you know weake
- 5:51Speaker 2: up every morning was phone tap weekday mornings on the twenties,
- 5:55Speaker 2: Brook and Jeffrey in the Morning