Season 1 Episode 6 Erika Lakey, "Those 911 Girls"
What does it look like to chase excellence in a 911 center without letting the pursuit of perfection get in the way? In this episode, host Lori Henricksen sits down with Erika Lakey—veteran dispatcher, trainer, and co-founder of Those 911 Girls—for a conversation about what it really takes to grow as a 911 professional and build a culture where the whole team is moving forward together.
Erika's path into emergency communications wasn't exactly a straight line—advertising, water parks, and a few unexpected turns brought her to a long-term career dispatching in Central Florida. She shares how…
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