skinny.

Latest / The Word of Mouth Podcast

Cut the Insurance Headache: A Win-Win for Patients and Dentists | WOM 022

Dental insurance works nothing like medical insurance, and most patients don't find out until they are already in the chair.

Dr. Mike Musso has practiced dentistry for 36 years and worked inside the insurance system for over 30 of them. In this episode, he breaks down what practice owners and patients actually need to know: yearly maximums frozen near $1,500 since 1994, waiting periods that block urgent care, and downgrades that quietly shift cost onto patients. Then he makes the case for in-house membership plans: no deductibles, no hidden fees, no surprises.

You will hear a real patient…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.