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Service, Leadership, Intent, and Excellence with Horst Schulze (a founding member of The Ritz-Carlton Hotel Company)
On today's "Most People Don't...But You DO!" podcast, Bart has a conversation with Horst Schulze. He is one of the founding members of The Ritz-Carlton Hotel Company, founder of The Capella Hotel Group, Expert in Residence at Arch + Tower, and author of "Excellence Wins":
We discuss:
Why leaders need to make decisions based upon the question, "Is this good for all concerned?"
How he continues to learn...
What technology means for the future of hospitality?
How excellence is defined by yourself, not by others.
Why your destiny is the result of your direct decisions.
How his relationship with…
The skinny
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