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How AI Is Changing Insurance Agencies (And What Leaders Are Missing)
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AI is changing the insurance industry, but are agency owners overlooking its biggest challenges?
While insurance agencies are racing to adopt AI tools to improve efficiency and productivity, there's a side of AI adoption that doesn't get talked about enough: the impact on employees, trust, team culture, and leadership.
In this episode of The Modern Insurance Agent Podcast, David Denning sits down with Kurt Nelson, behavioral scientist, principal at The Lantern Group, and co-host of the Behavioral Grooves Podcast, to explore the psychology behind AI adoption and what insurance…
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