Latest / Brooke and Jeffrey: Phone Taps / Phone Tap PODCAST: Parker Cell Phone Bill
Transcript
- 0:00Speaker 1: One eight hundred duy away or go to one eight
- 0:02Speaker 1: hundred d yaway dot com. A great defense can be
- 0:06Speaker 1: the difference between a dismiss case or jail time. What
- 0:09Speaker 1: eight hundred do you y away? Hello? Hi, May I
- 0:14Speaker 1: speak to Cindy please? That's me Cindy. How are you?
- 0:17Speaker 1: My name is Seth McElroy. I'm calling from customer service
- 0:20Speaker 1: for wireless. We've noticed that you added a line of
- 0:23Speaker 1: service about a month ago. That's right. That's for my son, Parker,
- 0:29Speaker 1: fourteen years old. For his birthday, we got him an iPhone. Nice.
- 0:31Speaker 1: That's very nice of you. Well, the thing is, I
- 0:37Speaker 1: need to let you know that this line of service
- 0:40Speaker 1: has already racked up quite a substantial bill. Really, Yes,
- 0:46Speaker 1: fifteen hundred dollars and sixty three cents worth of charges. Yeah,
- 0:50Speaker 1: and under an under a month, So you can see
- 0:53Speaker 1: our concern. There has to be a mistake. I can
- 0:58Speaker 1: tell you where the charges are coming from. Okay, it's
- 1:01Speaker 1: an app. You know what an app is, correct? Yes, okay,
- 1:04Speaker 1: it's called draw something And every time he uses that.
- 1:08Speaker 1: I'm not sure if you're aware that charges his phone.
- 1:12Speaker 1: But how could it be that that much money? I mean,
- 1:14Speaker 1: how how many draws this things could he be doing
- 1:18Speaker 1: in in less than a month? You're cute. It's called
- 1:22Speaker 1: draw something. Excuse me, it's called draw something? Is the
- 1:25Speaker 1: name that I just met? Your ignorance is cute? Um,
- 1:33Speaker 1: I just think that it's nice that someone in advancing years.
- 1:37Speaker 1: Does it really need use me? I do know what
- 1:41Speaker 1: an app is, all right, So let's just get that
- 1:43Speaker 1: out of the way. And you're rooting it out of
- 1:45Speaker 1: the way as well. So you read about what draw
- 1:47Speaker 1: something is on the Google. I'm presuming yes, I do
- 1:51Speaker 1: know what it is. Are you a fan of the Google?
- 1:54Speaker 1: Do you ever use the Google? Yes? I have used
- 1:57Speaker 1: the Google. And you have a lot to learn about
- 2:01Speaker 1: customer relations, you know that. And at this point, I'm
- 2:04Speaker 1: wondering if you have a lot to learn about parenting
- 2:06Speaker 1: as well, because you know, you should really check those
- 2:08Speaker 1: things out before. Are you a parent? Do you know
- 2:11Speaker 1: how difficult it is to parent in this day and age?
- 2:14Speaker 1: I'd like to know that. I'd like to know if
- 2:16Speaker 1: you're a parent and you have any idea how difficult
- 2:19Speaker 1: it is to keep a kid's feet on the ground
- 2:22Speaker 1: when every other kid is getting things iPhones and this
- 2:26Speaker 1: technology and that technology we waited until he was fourteen
- 2:29Speaker 1: years old to get him on iPhone, and some of
- 2:30Speaker 1: his friends have already had one for two years, and
- 2:33Speaker 1: we were very very specific about the parameters that he had.
- 2:37Speaker 1: So don't you tell me about parenting? All right? You
- 2:40Speaker 1: may want to count to ten. There, you sound quite
- 2:44Speaker 1: to count to anything, all right, And I do want
- 2:46Speaker 1: to speak to your manager. I cannot believe your attitude,
- 2:49Speaker 1: absolutely unbelievable. At this point in the phone call. I
- 2:53Speaker 1: need to tell you this. It's being recorded for quality control.
- 2:57Speaker 1: Oh well, you know something. I am really at least
- 3:00Speaker 1: glad that it is being recorded. I cannot wait till
- 3:04Speaker 1: your supervisor, till your boss. Here's the way you spoke
- 3:08Speaker 1: to me. Did I say quality control, that I for quality?
- 3:12Speaker 1: Oh I meant phone tap. I meant it's being recorded
- 3:14Speaker 1: for a phone tap. What it's actually jewel from brook
- 3:18Speaker 1: and Jewel in the morning doing a phone tap on you?
- 3:20Speaker 1: Your son, Parker. Set you up. Hold on a second.
- 3:26Speaker 1: This is oh, I'm gonna go a kid. He said
- 3:31Speaker 1: that you were worried about getting him a cell phone.
- 3:33Speaker 1: Of course I'm worried about it. Oh, so I have
- 3:37Speaker 1: no bill. I don't have a fifteen hundred and fifty
- 3:39Speaker 1: three dollars fifty three cent bill. That was a joke,
- 3:42Speaker 1: not that I know of, but oh my god, I
- 3:45Speaker 1: would be willing to sext you a picture if you'd like.
- 3:48Speaker 1: I don't even know what that means.