Latest / The Art and Science of Difficult Conversations
15: Advanced Listening Skills
There is no shortage of seminars, books, and trainings out there that focus on active listening skills. But even if you get good at them, what are you even listening for?
In this episode, Chris walks through just exactly WHAT you should be listening for in hard conversations. Because, at the end of the day, good listening skills really focus on bringing what's unsaid to the surface. This includes:
underlying emotions
the other person's worldview/point of view
their values
their interests/motivations
opportunities to strengthen the relationship
Listen in to figure out how to take your…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.