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Phone Tap: Shampoo It Forward · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: It's Brooke and Jeffrey in the morning, and today we
• 0:02
  Speaker 1: call a guy who's got a hair appointment schedule. That
• 0:04
  Speaker 1: a new salon. Okay, he's never been there before, but
• 0:08
  Speaker 1: he's about to learn the things that this particular barbershop
• 0:11
  Speaker 1: work a little bit differently, especially when a stylist calls
• 0:16
  Speaker 1: in sick. He's about to find out exactly how that works.
• 0:20
  Speaker 1: In your phone tap right now, it's another.
• 0:27
  Speaker 2: Hello.
• 0:28
  Speaker 3: Hi is this Harry. This This is Bethany from salon.
• 0:37
  Speaker 2: Oh Hi, Hi, So.
• 0:38
  Speaker 3: You're coming in for a cut later today at two pm.
• 0:42
  Speaker 3: I am perfect. So just so you know, we are
• 0:46
  Speaker 3: down a stylist today. So if you could arrive fifteen
• 0:49
  Speaker 3: minutes early, that would be so helpful.
• 0:53
  Speaker 2: Okay, yeah, sure, I can do that. Great.
• 0:56
  Speaker 4: That way you can shampoo the customer ahead of you
• 0:58
  Speaker 4: and it would really.
• 1:00
  Speaker 3: Keep us on time.
• 1:02
  Speaker 2: Excuse me, what?
• 1:03
  Speaker 3: Yeah, if you're just here at one forty five, you know,
• 1:06
  Speaker 3: actually probably one forty would be better now that I'm
• 1:09
  Speaker 3: thinking of it.
• 1:10
  Speaker 2: Hold on, hold on, you want me to shampoo somebody?
• 1:14
  Speaker 3: Correct? Like I said, we're short staffed, but I don't already.
• 1:19
  Speaker 4: I just want to say thank you. Our customers are
• 1:22
  Speaker 4: just the best.
• 1:26
  Speaker 2: I don't work there, right, so I can't do that.
• 1:32
  Speaker 3: Oh, I think you're thinking of this wrong.
• 1:34
  Speaker 4: Think of it more like the Starbucks pay it forward
• 1:37
  Speaker 4: and the drive through where you pay for the customer
• 1:40
  Speaker 4: behind you and they pay for the customer behind them.
• 1:42
  Speaker 3: It's like everybody's helping everybody out.
• 1:45
  Speaker 2: So I'm shampooing somebody else's hair, right, and then.
• 1:49
  Speaker 3: The client after you. Oh, let me look up who
• 1:52
  Speaker 3: that's gonna be. Oh, it's eleanor sweet old lady. She's
• 1:58
  Speaker 3: gonna be shampooing your hair.
• 2:00
  Speaker 2: So a stranger is going to be touching my hair.
• 2:02
  Speaker 2: Somebody doesn't even work there or know what they're doing.
• 2:04
  Speaker 3: No, she is like family. She's been going here so long.
• 2:07
  Speaker 4: I will say, she does have a little arthritis, so
• 2:10
  Speaker 4: it might take her a little bit longer.
• 2:12
  Speaker 3: But I've already talked to her on the phone and
• 2:14
  Speaker 3: she is so up for it.
• 2:17
  Speaker 2: I'm pretty sure you're not allowed to do this. Do what?
• 2:21
  Speaker 2: Have customers work for you?
• 2:23
  Speaker 4: And honey, it's a tough economy out there, okay, we
• 2:27
  Speaker 4: all have to pull together to make this happen. So
• 2:29
  Speaker 4: that's why you'll also be sweeping a little bit just
• 2:32
  Speaker 4: after your shift.
• 2:33
  Speaker 2: I'm not sweeping okay, And why are you calling it
• 2:37
  Speaker 2: a shift again? I don't work there.
• 2:40
  Speaker 3: Why are you being so high maintenance. It's just hair,
• 2:43
  Speaker 3: it's not gonna bite you. You just sweep it up.
• 2:46
  Speaker 2: I'm not doing that. I'm not.
• 2:48
  Speaker 4: I did forget to mention we did lose our dustpan,
• 2:52
  Speaker 4: so you will have to just use your hands, pick
• 2:54
  Speaker 4: it up, throw it away and then you're done.
• 2:56
  Speaker 2: No, that's it. Do you realize what you're asking right
• 2:58
  Speaker 2: now is so out of bounds, just so crazy, Like
• 3:02
  Speaker 2: I don't even know where to start.
• 3:04
  Speaker 3: Like, oh, I see, I see. You're wondering if you're
• 3:10
  Speaker 3: gonna get tipped.
• 3:11
  Speaker 2: What are you talking about?
• 3:13
  Speaker 4: Well, I'll tell you that's a pay it forward thing also,
• 3:16
  Speaker 4: so you'll be tipped by the person you shampoo, and
• 3:19
  Speaker 4: your tip is passed to Eleanor.
• 3:21
  Speaker 3: I mean that is if you feel like she deserves it.
• 3:24
  Speaker 2: So you're saying, I'm going down to get a haircut,
• 3:26
  Speaker 2: but before I do, I need a shampoo some stranger's hair,
• 3:29
  Speaker 2: and then a non employee is gonna shampoo my hair.
• 3:33
  Speaker 4: Like it's not a non employee, it's Eleanor. She's been
• 3:37
  Speaker 4: coming here for twenty years. I mean, if anyone knows
• 3:39
  Speaker 4: how to shampoo, Eleanor's got you, I don't care.
• 3:43
  Speaker 2: I'm sure she's amazing, but this is like rust. I
• 3:47
  Speaker 2: just wanted a normal haircut, like, I'm not working during it,
• 3:51
  Speaker 2: before it after it.
• 3:53
  Speaker 3: I didn't say during it, that would be ridiculous. Just
• 3:56
  Speaker 3: before and after I'm.
• 3:57
  Speaker 2: Not paying to work it my own hairstyle.
• 4:00
  Speaker 3: Wow, someone's being a little bit of a Karen, aren't they?
• 4:03
  Speaker 2: Excuse me?
• 4:04
  Speaker 4: I should have known since your brother Danny did say
• 4:07
  Speaker 4: that you weren't very good at helping out.
• 4:09
  Speaker 2: What does Danny even have to do with this? What
• 4:11
  Speaker 2: are you talking about? Danny?
• 4:14
  Speaker 4: Talking about Danny because he's the one that set you
• 4:16
  Speaker 4: up for this prank phone call?
• 4:18
  Speaker 3: What I'm not from the hair salon. This is Brooke
• 4:20
  Speaker 3: from Brook and Jeffrey in the morning.
• 4:22
  Speaker 2: Are you freaking joking? Oh my god.
• 4:26
  Speaker 4: He emailed us and said that you're trying a new
• 4:28
  Speaker 4: hairstylist and he wanted to mess with you.
• 4:30
  Speaker 2: I can't believe he did that.
• 4:33
  Speaker 3: He said, you and haven't been playing jokes on each
• 4:35
  Speaker 3: other for years, and oh my god, this was the
• 4:38
  Speaker 3: ultimate for him.
• 4:40
  Speaker 2: Oh my god, Oh god, it's too much but why.
• 4:43
  Speaker 3: Would you dip eleanor she's so sweet.
• 4:46
  Speaker 2: I wish I could shampoo her hair.
• 4:48
  Speaker 3: There's not much of it left these days, but yeah,
• 4:50
  Speaker 3: we can make it happen.
• 4:53
  Speaker 4: Wake Up every morning was fun tab weekday mornings on
• 4:56
  Speaker 4: the twenties Brook and Jeffrey in the morning