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Latest / The CMO Podcast with Fexingo: Marketing Leadership, Budgets, and Executive Strategy

Why CMOs Are Marketing Through Membership Models

Episode 67 of The CMO Podcast explores why leading CMOs are shifting from campaign-based marketing to membership models. Lucas and Luna examine the strategy behind Patagonia's Worn Wear program and how REI's Co-op membership drives retention. They discuss the data economics of recurring subscriber relationships versus one-time purchases, and how membership changes the cost of acquisition math. This episode includes specific metrics on retention rates and lifetime value for membership-driven brands, plus a candid moment about how listener support keeps Fexingo Business ad-free.

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