How a Cleaning Company Hit 40 Million by Fixing Employee Retention

Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies · Jul 5, 2026 · 7m · transcript

In this episode of Scaling Up with Fexingo, Lucas and Luna explore how a commercial cleaning company in Chicago grew from $2 million to $40 million in revenue over five years by solving its employee churn problem. They dive into the specific numbers: a 90% turnover rate down to 30%, achieved not through higher pay but through a revamped training program, a unique profit-sharing structure, and a shift in hiring criteria. The hosts walk through the operational changes—how the founder redesigned shifts to give cleaners more predictable hours, introduced a peer-mentoring system, and used a simple…