TAKEAWAY - Think Like a Librarian: Why the Reference Interview Is the Framework Data Teams Are Missing with Jenna Jordan and Amalia Child
Data teams obsess over pipelines and platforms but often skip the most fundamental step: truly understanding what people are actually asking for. We chat with data librarians Jenna Jordan and Amalia Child who share a framework for exactly that; it's called the reference interview, and it might be the most practical toolkit data teams have never used.
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The skinny
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