Episode 456: Rise of the AI employees!
This episode examines an article from Bank Director titled “Invasion of the job snatchers: Digital bank workers have arrived” and a blog post from PCBB titled “Autonomous AI employees have arrived.” PCBB blog post discusses what is an AI worker, who is using AI workers in banking, what are the opportunities and risks, and what could be next for AI workers. The Bank Director article also discusses the use of AI workers or AI agents but considers how these ‘employees’ may take over customer communication and interactions. If this happens, how should the AI agents be supervised? In addition, the…
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