Latest / The SmallBizChat with Melinda Emerson / Being Brilliantly Resilient with Mary Fran Bontempo
Transcript
- 0:003, 10, 1, 0, ignition, liftoff,
- 0:08Ending small business failure.
- 0:11Welcome to the Small Biz Chat podcast with a number 1 small business expert Melinda Emerson.
- 0:17Belinda's goal is to end small business failure, and she'll give you the information
- 0:21you need to succeed and live the life you've dream of.
- 0:25Now here's the small biz lady herself.
- 0:29Melinda Everson.
- 0:31Hi.
- 0:31Good evening, everybody.
- 0:32This is Melinda soon, small biz lady, America's number one small business expert, and I'm happy
- 0:38to welcome you to small biz chat Now smallbiz chat live is a peer to peer interview show that
- 0:45gives small business owners a way to get and share in valuable business advice.
- 0:51The mission of small biz chat is to end small business failure.
- 0:55With that, let me get to my guest Mary Fran Fontempo.
- 0:58She is a 2 time TEDx speaker, author, humorous media host who teaches audiences to uncover
- 1:06their brilliance and resilience 15 minutes at a time.
- 1:11She's a sought after presenter for corporate and association events and Mary Friend is the
- 1:15author of the 15 minute master and the woman's book of dirty words.
- 1:21Alright.
- 1:22And she's also the co founder of brilliantly resistant, which is a great podcast, and I have
- 1:28had the opportunity to be a part of You know, she proves small changes can make big life
- 1:35honoring transformations, and Mary Fran created her life affirming grant after going through a
- 1:43challenge with her own son's heroin addiction.
- 1:45So she's a frequent media guest and speaker.
- 1:47And she delights audiences with her empowering and entertaining message.
- 1:52You can find out more information about her at brilliantly resistant excuse me, resilient, not
- 1:59resistant.
- 2:00What do I say?
- 2:02Brilliantly resilient.net.
- 2:05Mary Friend.
- 2:06Welcome to small business chat live.
- 2:09Hey, Molly.
- 2:09Thank you so much for having me.
- 2:11What a pleasure.
- 2:12Oh gosh.
- 2:12This this is a treat for me.
- 2:14Now people are dealing with a lot of stuff.
- 2:16Right?
- 2:17People have your family members and friends who are sick.
- 2:20Now schools are supposed to open soon.
- 2:23You know, now people are supposed to be opening, but, oh, we might have to close back
- 2:26up again.
- 2:27What?
- 2:28I mean, how should we be active right now?
- 2:30Things are not normal, Mary Fran?
- 2:34No.
- 2:34They are not.
- 2:35And I don't know that we're gonna find out what that means anytime soon.
- 2:39So I mean, for me, I mean, after my hair was on fire and I ran around screaming and panicking
- 2:45and all that kind of stuff.
- 2:46When I finally took a breath, I realized that what we needed to do is just stay in this
- 2:51present moment because nobody knows.
- 2:54Like, everybody's got these big plans.
- 2:56So we're gonna open up gonna do this.
- 2:58We're gonna do that.
- 2:59They just don't know.
- 3:00So I think you have to be prepared for the unexpected, which clearly this whole situation
- 3:06was.
- 3:06And and recognize that because everybody's in the same boat, nothing that you do in this
- 3:14particular moment is going to make or break you.
- 3:16So I think we all have to we all have to approach it with that perspective.
- 3:20This is not This moment will not make or break anyone if you make a certain decision because
- 3:26you'll be able to dial it back.
- 3:27I mean, heck, everybody's dialing stuff back every single day.
- 3:30So that's almost become the norm.
- 3:32You know?
- 3:33So I think flexibility and and, again, that taking a breath, be in the present.
- 3:37Right.
- 3:37But there's so much pressure.
- 3:39I mean, people are getting constant collection calls now, real money woes.
- 3:43I mean, if you have no idea where your next sale is coming from, you know, or you're
- 3:49worried about your spouse getting laid off because big companies are laying people off
- 3:53too.
- 3:54Won't go and bankrupt and all this kind of stuff.
- 3:56I mean, what advice do you have for the person who is just feels like?
- 3:59It's just, like the world is caving in on him almost.
- 4:03Well, I have found crying to be very effective.
- 4:06It's, just you just gotta release the pressure cooker somehow.
- 4:14But the other thing is, you know what?
- 4:16You just you gotta put up your hands.
- 4:19You have to ask for help from every Avenue possible, every single one.
- 4:25And that means and, I mean, I know I know financially things are dicey right now because
- 4:29at first, there were all these relief packages and now, you know, we don't know what we're
- 4:33doing and but once again, everybody's in the same boat.
- 4:36And as Andrew said earlier, they're not gonna turn the entire country out on the street
- 4:41because people can't pay their bills.
- 4:43I mean, that would kinda create another big problem.
- 4:45So I think you just have to ask for help.
- 4:48Put your hand up.
- 4:49Anybody that you pay money to them, call them on the phone.
- 4:53Try.
- 4:53Say I just I can't do it.
- 4:55Whatever you need to do, but I think people are understanding.
- 4:59They're still understanding because, again, everybody's back is up against the wall.
- 5:03So I can't say this enough times.
- 5:06We have to take a breath, and we have to recognize that this is happening to everyone.
- 5:11And, again, the reference and what Andrew said, they're gonna have to come up with some more
- 5:15creative solutions.
- 5:16Don't think that they're gonna put you out on the street before that happens.
- 5:20That will not happen to you.
- 5:21Alright.
- 5:22And I happen to know their prayer works too.
- 5:24So,
- 5:24Oh my gosh.
- 5:25So
- 5:25My knees have calluses on them.
- 5:28Calluses.
- 5:29Yeah.
- 5:30So you always talk about brilliance and resiliency in 3 parts, and you call it recent
- 5:37rise and reveal.
- 5:39Tell Chuck.
- 5:39Let's talk about step 1.
- 5:41What's the reset?
- 5:42So the reset is what my partner, Kristen Smedley, and I call the the suck Punch or the
- 5:47train wreck.
- 5:48And right now, we are in a global soccer punch train wreck.
- 5:53It's different than anything any of us have ever experienced before.
- 5:56It's a global train wreck.
- 5:57So when you get hit with those things, there are a couple things that you need to do.
- 6:01First of all, again, I'll say take a breath.
- 6:04You gotta take that pause.
- 6:06This is an opportunity for us all to pause.
- 6:09It's a forced opportunity, and a lot of us don't like it.
- 6:12But it's there.
- 6:13So take the opportunity to pause.
- 6:16And while you're there, take a look at a couple things.
- 6:19Take a look at your values figure out what is really, really important to you.
- 6:25This is the time to dig down and figure it out because we've all seen that life can change in
- 6:29a moment here, literally, quite literally in a moment.
- 6:32So figure out what your values are.
- 6:33Figure out what's important to you.
- 6:35Then figure out what your perspective on your situation is.
- 6:39Can you tweak it a little bit?
- 6:40Is it as bad as you think?
- 6:42Can you just, you know, find a way to find something to be grateful for or whatever?
- 6:47That's the that's the reset.
- 6:48And then the last thing that you look at in that place is what are the controllables?
- 6:53What exactly do you have control of in this moment.
- 6:57There's a lot we don't have control of, but I'm gonna bet that you have some control of some
- 7:02things in your life.
- 7:04Even even the smallest thing in the world, find out whatever that is and control that.
- 7:09That gives you a little bit of your power back.
- 7:12Alright.
- 7:12So then what is the rise.
- 7:15After after we've done that,
- 7:17why
- 7:17don't we get the rise?
- 7:18Okay.
- 7:19So you've taken if you've paused, you realize what's important to you.
- 7:24You've controlled the controllables.
- 7:25This is where you get to be a 15 minute master.
- 7:28This is where you get to ask yourself one simple question.
- 7:32What can emphasis on the word can, can I do to affect this situation.
- 7:40Not what do I want to do?
- 7:41Cause what we wanna do is for all this to go away and everything to go back to normal.
- 7:45Right?
- 7:47Yeah.
- 7:48So what can you do taking a look at what your resources already are taking a look at your
- 7:55skill set, taking a look at anything that's a transferable skill that you can look from one
- 8:01thing.
- 8:01Can you move that to another place?
- 8:03And this is a big one for me.
- 8:04Take a look around you at your tribe.
- 8:06Is there anybody that you can collaborate with, align yourself with, just talk to, just as
- 8:12somebody that, you know, you can kind of mastermind with.
- 8:15And then when you figure that out, that's when you start to rise because then you come up with
- 8:21one single action step.
- 8:23Just one to implement to try to move you forward.
- 8:26And you see what the effect of that action step is and then you make the next what can I do
- 8:31decision?
- 8:32And you gotta take it and break it down in pieces because, again, everything's changing
- 8:35moment by moment.
- 8:36Alright.
- 8:36So if I do want that, so I do my reset, I do my ride, how do I get to reveal?
- 8:42How how does all this reveal
- 8:45my Okay.
- 8:46So people have a hard time figuring out what their brilliance is, but here's the good news.
- 8:50Your brilliance is not hard for you.
- 8:52We, like, we as Americans think for everything to be valuable.
- 8:55We have to have blood, sweat, and tears.
- 8:57That's not the way brilliance works.
- 8:59Your brilliance is the stuff that people come to you for.
- 9:02They ask you, can you help me with this?
- 9:04What do you think about that?
- 9:06Those everybody has natural gifts.
- 9:08That's where your brilliance lies.
- 9:10So when you examine your values, when you take a look at your perception, when you see what
- 9:15your skills and talents are, and you align them with your natural gifts, with the things that
- 9:21you're naturally good at, that's where your brilliance is.
- 9:25Now that doesn't mean that once you figure out what your brilliance is, all of a sudden, the
- 9:29money's gonna start pouring in, then and everything's gonna be perfect.
- 9:32But what it does mean is that you know you finally know this is my sweet spot.
- 9:38This is the place that I can begin to build from and deliver those gifts to the world.
- 9:43You're gonna still have to do some work on it, but at least then you know what your brilliance
- 9:48and your sweet spot is.
- 9:49Alright.
- 9:49Alright.
- 9:50Well, listen.
- 9:50I'm gonna hold it right there.
- 9:52We're gonna come back more with Mary Fran.
- 9:55In just a moment, If you've been listening, we're gonna have even more gems to help you get
- 10:00through what's going on right now.
- 10:02This is small fish chat live.
- 10:04Stay with us.
- 10:08Are you tired of struggling in your business, not taking a paycheck?
- 10:13Dread and dealing with your business in the morning?
- 10:15Are you regretting even starting your business in the first place?
- 10:19Well, I know you're tired.
- 10:20And I also remember what that kind of tire is like, but the good news is it's time to stop
- 10:26feeling that way.
- 10:27Stop.
- 10:29I'm Melinda Emerson's small business lady, and my new football fixture business is a ninety
- 10:33day turnaround plan to get back your life and reduce chaos in your business.
- 10:37I've been in business nearly 20 years and let me teach you how to build a business that works
- 10:43for you.
- 10:44Grab a copy today.
- 10:47We have been talking with Mary Fran Fontempo about how to be brilliantly resilient in these
- 10:53uncertain times.
- 10:55Now, Mary Fran, What should we be thinking about our coping mechanisms?
- 11:00Like, is that something helpful?
- 11:02Like, I was actually reading an article that said that you should think back to when times
- 11:07were better to start to remind yourself that they can be better.
- 11:11Do do you believe in that?
- 11:12Or is that Well,
- 11:13I certainly think we have to you have to find your happy place.
- 11:16I mean, you know, when I was in the midst of of dealing with everything with my son and his
- 11:20addiction issues, That was something that kinda got me through.
- 11:23I had to find a happy place.
- 11:24Now sometimes in this moment that we're living in, our happy place can just be something that
- 11:29reminds us of normal.
- 11:31You know, for for whether it's no.
- 11:33No.
- 11:33Now that restaurants are opening up or whatever, if you can find a safe little, you
- 11:37know, place where you can go grab a quick bite or something like that, you know, something
- 11:41that reminds you of normal.
- 11:43That's a better time.
- 11:43But I would also say this.
- 11:45I think we need to also think about the times that we're really back Like, for me, I go back
- 11:52to the period of time when my son was in active addiction.
- 11:55It was the worst time in my life, but here's the thing.
- 11:58I got through that.
- 12:00All experienced these sucker punches and these things that we've had in the past.
- 12:04Nothing like this.
- 12:05Of course, these details are entirely different but we've been through stuff.
- 12:09And I think we have to go back to those moments and go, you know what?
- 12:13I I got through that.
- 12:14And what did I do to get through that?
- 12:16What were my resources that I get through that.
- 12:20And I know we've mentioned this earlier, but how how important is it now to practice your
- 12:24fate?
- 12:25Like, more than ever.
- 12:26Like, I I'm saying, I believe extreme circumstances re require extreme prayer.
- 12:31I I really do.
- 12:31I believe in corporate prayers, I believe in telling people what I need prayer.
- 12:35I I believe in that, but I was wondering, you know, is people's faith gonna be how they get
- 12:41through?
- 12:42You know, I think, I mean, at least for me, I think in times like this, it's almost essential
- 12:47to go.
- 12:47Alright.
- 12:47Well, somebody else as this under control because we sure don't.
- 12:51You know, like, we clearly do not know what we're doing here.
- 12:55But one of the things that I learned when I was dealing with David's issues was the power of
- 13:00surrender.
- 13:01And for me, that idea of faith, and it's not about it's not about giving up.
- 13:06It's about giving it up.
- 13:08Whatever that circumstance and that challenge is, I literally pictured my son at some points.
- 13:14Like, myself, I'm and I'm a Christian.
- 13:16So it was like, I was always talking to Jesus.
- 13:18Like, I was holding his hand, and I would walk him to Jesus and go, alright, tag.
- 13:22You're it because I can't do this right now.
- 13:25You know?
- 13:26And just kinda pass it off a little bit, the it doesn't solve the problem, but I will say this.
- 13:31It gives you enough peace and breathing room that you can think and settle and get ready to
- 13:36move on to the next thing.
- 13:38So for me, faith is essential.
- 13:40Now what about physical activity?
- 13:41I know some people that have, like, taken up running or everybody, like, you know, that had
- 13:45a few dollars left, but I see all these people buying Peloton bikes and all this stuff.
- 13:49So I you know, how much is staying physically active or even meditating and stuff like that,
- 13:55helping people kinda manage all of the stress that they're kinda dealing with right now.
- 14:00Well, I would say this.
- 14:01The only way I'm running is if it's one way somewhere and I don't have to come back.
- 14:05That's the only that's where I'm running.
- 14:07I'm not I'm not making the return trip, so I can't speak to the running part.
- 14:12I am a walker.
- 14:13I do do a lot of walking.
- 14:15And I do the interesting thing about that because we just got off the prayer thing.
- 14:19I do pray at the beginning of my walks.
- 14:21So when I walk, I say like a rosary.
- 14:24That's that's Catholic thing.
- 14:25And I pray at the beginning of my walks, and that kind of puts me in, like, a safe space
- 14:31where my body is in 1 space.
- 14:33My head is in a is in a safe spiritual space, and it's it's refreshing on both levels.
- 14:39Body and soul.
- 14:40Tell us What is your favorite podcast?
- 14:43That's what I wanna know.
- 14:44I'll have to say I well, I like my own.
- 14:47I have to say brilliantly resilience.
- 14:48Pretty cool.
- 14:49But I also, as far as this world goes, I do like E.
- 14:53O.
- 14:53Fire with John Lee Dumas.
- 14:55I I find his stuff, especially now that he kind of switched to, like, a master class format
- 15:00where he picks a subject and he has an expert on and he does, like, a master class, then I
- 15:04think that's really valuable for the business community.
- 15:06I like his podcast as well.
- 15:09Alright.
- 15:09What is your favorite business app?
- 15:11You know what?
- 15:12Anything that allows people to collaborate So, I mean, clearly, the Zoom platform has been
- 15:18huge.
- 15:18I have been on it constantly nonstop.
- 15:21I know it's had a ton of bugs and security issues and all that, but it it's still my go
- 15:26to.
- 15:26Despite all of that, it's the Zoom platform.
- 15:28Alright.
- 15:29Good stuff.
- 15:30Alright, Mary Fran.
- 15:31Well, how do you stay motivated
- 15:33Well, I'm not happy to have to follow that because nothing that I say is gonna make the
- 15:37slightest impression.
- 15:38I've never had that experience, but I have a crazy partner whom I work with who starts
- 15:43texting me at 5:30 in the morning with her brilliant ideas and she's incredible.
- 15:48And I love her to death, but the whole point of that is for me, it's about the tribe, the
- 15:53collaboration, the people that you know, if I'm having a day where I don't believe in myself,
- 15:57somebody always comes back to me and goes, yeah, but you're so cool.
- 16:01And this is such a great idea, and that really works.
- 16:03I think it's really important to stay in touch with those people who see you and see your
- 16:08gifts and remind you of them when you forget Yeah.
- 16:12And, you know, I would have to say that if I had to share what motivates me, it's my
- 16:17mission.
- 16:18You know, my mission has always been for the last 13 years to end small business failure.
- 16:24And every single thing we do, every book I write, every blog post, every interview I give
- 16:29is about that mission.
- 16:30And so That is what drives me on those days, and I don't feel like putting my cape on and
- 16:35being your smallest lady.
- 16:36I remember that.
- 16:37I'm like, Wait a minute.
- 16:38Some little small business needs me.
- 16:40Hold on.
- 16:41I gotta do this.
- 16:42So I'm grateful that I have that motivation, that clarity of purpose.
- 16:46Alright, Mary Fran.
- 16:47What is your favorite business book?
- 16:49Well, my favorite book is not a traditional business book.
- 16:52It is a book by the writer Anne Lamont, and it called bird by bird.
- 16:57And the study the the book is actually a it's a study of her process of writing, which at
- 17:02heart.
- 17:03That's what I am.
- 17:03I'm a writer.
- 17:04And it's also a study of her struggles.
- 17:06I mean, she had issues with alcoholism and whatnot, and the book can be summed up by the
- 17:11title of it.
- 17:12Her brother at one point when he was young had a paper to work on about birds, and he didn't
- 17:17know where to start.
- 17:18And his father said to him, just take it bird by bird buddy.
- 17:22And it's just a reminder, just in the title alone and all throughout the book about how we
- 17:27can break down even the biggest problem.
- 17:31If we break it down, we take it bird by bird, we can come up with a solution
- 17:35Alright.
- 17:35Good stuff.
- 17:36And with that, I want to thank my awesome guests.
- 17:39Thank you all so much for joining me tonight.
- 17:41Please head over to seat is your own boss.com, and you get more information about my 3 guests.
- 17:47And I wanna leave you with this.
- 17:49Thank you so much for watching small business chat live.
- 17:53The mission of small business chat live is to end small business failure.
- 17:56And I wanna leave you with this.
- 17:58You never lose in business, either you win or you learn.
- 18:01Thank you, everybody.
- 18:02Good night.
- 18:05Thank you for listening to the Small Biz Chat podcast with Melinda Emerson.
- 18:10For more resources and small business success strategies, visit succeed as your own boss.com.
- 18:16Subscribe to this podcast wherever you listen to podcasts and join us next Wednesday.