Latest / The Real Estate Agent Playbook / The Private MLS Threat: How Agents Survive the Listing War
Transcript
- 0:00here's the question nobody wants to ask
- 0:02in the middle of this giant industry circus between Compass Zillow
- 0:06Redfin and the MLS
- 0:09are real estate agents actually prepared to market a property
- 0:13better than Zillow better than Redfin
- 0:15better than those sites are
- 0:17marketing sites are fully focused on the consumer and their behavior
- 0:22I don't mean just saying you can
- 0:24during a listing presentation
- 0:25while pointing to a fancy canvas slide
- 0:27or a drone shot of a kitchen island
- 0:30I mean actually doing it because right now
- 0:33enterprise brokerages boutique firms
- 0:35and individual agents
- 0:37are trying to pull homes away from the open market
- 0:40they're looking at sellers in the eye saying
- 0:42trust us
- 0:43our private network can create more demand than the general internet
- 0:49consumer LED
- 0:51Zillow's and Redfin's
- 0:53and all of the other places where homes are listed
- 1:00if we are going to make that promise
- 1:01we better ask the uncomfortable question
- 1:04can we really outperform the open platforms
- 1:07where consumers are already searching every single day
- 1:10this conversation has to shift
- 1:12this isn't just about whether a massive
- 1:15big box brokerage wins their lawsuit
- 1:17or if the MLS board gets their way
- 1:20this has massive implications for the consumer
- 1:23and we need to start acting like it
- 1:25let's set the stage
- 1:26because we are watching a listing data war unfold in real time
- 1:31brokerages want more control over the inventory
- 1:34portals want everything pushed into the open
- 1:38meanwhile
- 1:38MLS's are just trying to hold together a system built on cooperation
- 1:43while dealing with massive pressure
- 1:46from the biggest players in the game
- 1:47on one side you have private exclusives and coming soon strategies
- 1:51on the other side Zillow and the portals are stepping in
- 1:54arguing that if a listing is publicly marketed
- 1:58buyers shouldn't need a secret handshake
- 2:00or the right agent connection just to see it
- 2:03and this is where I struggle
- 2:04enterprise brokerages and even some of the larger boutique brokerages
- 2:08are basically cruise ships
- 2:09they're massive systems heavy with compliance
- 2:13marketing departments and local rules
- 2:15making them incredibly slow to turn
- 2:17are they actually equipped to market a property in a hyper
- 2:20local market better than syndicated search sites or the open MLS
- 2:25before we tell a consumer that our private system is superior
- 2:29we need to honestly ask if the ship is even built for that
- 2:33a private network is only valuable if it creates real demand
- 2:36otherwise it is just a smaller room with better branding
- 2:40so let's set down all the corporate jargon and the back and forth
- 2:43let's look at this entirely through the eyes of the consumer
- 2:47starting with the seller
- 2:48when a listing agent pitches a private exclusive
- 2:51or a phased off market strategy
- 2:53the psychology of that pitch is incredibly powerful
- 2:56it sounds elite it sounds like the velvet rope treatment
- 3:00sellers are told they can test the market
- 3:02float an aspirational price
- 3:04and completely avoid the public stigma of days on the market or price
- 3:08reductions for a seller who is nervous about the process
- 3:11that sounds like a safety net
- 3:12but we have to look at the economic reality behind that illusion
- 3:16the strongest seller strategy has always been basic economics
- 3:19expose the property to the largest qualified buyer pool
- 3:23create maximum competition and let the market dictate the peak price
- 3:27supply and demand right
- 3:29exclusivity sounds luxury until it costs the seller leverage
- 3:35when you restrict a property to a private brokerage network
- 3:38you are artificially shrinking the buyer pool
- 3:41you're removing the out of state relocation buyer
- 3:44who happens to be browsing Zillow at midnight
- 3:46you're removing the buyer
- 3:48who is working with an agent at a competing brokerage
- 3:51you're taking the basic principle of supply and demand
- 3:54and handicapping the demand side of it
- 3:56and in most cases violating MLS rules
- 3:59which is honestly the real estate agent's lifeline for what
- 4:03so
- 4:04the seller doesn't have to have a price drop recorded on the internet
- 4:07that is a very expensive trade off for the illusion of privacy
- 4:11now flip the script and look at it from the buyer's perspective
- 4:14buying a home is already one of the most stressful
- 4:17high anxiety financial events in a person's life
- 4:20imagine what happens to the consumer experience
- 4:23if the fragmented
- 4:24private network model actually becomes the new normal
- 4:27buyers will no longer be able to open one of two apps
- 4:30and to see the entire market
- 4:32to understand what is actually for sale
- 4:34a family would have to search Zillow
- 4:36Redfin the local MLS app
- 4:38five different enterprise brokerage websites
- 4:40and a handful of private agent networks
- 4:43that doesn't create a premium experience for anyone
- 4:45it creates creates consumer exhaustion
- 4:48if we fragment inventory we do not create choice
- 4:51we create confusion beyond the frustration
- 4:54there's a massive issue of fair access
- 4:56the open MLS was designed to level the playing field so that everyone
- 5:01regardless of who they know or what brokerage they hired
- 5:04had an equal opportunity to purchase a home
- 5:08when inventory becomes gated behind private networks
- 5:11it quietly restricts who gets to live in certain neighborhoods
- 5:15it means buyers are forced to align with specific corporate brands
- 5:20just to get access to the inventory
- 5:22this seems like we're going back to the old MLS books
- 5:25where real estate agents controlled all of the inventory
- 5:28this is not brokerage drama
- 5:29this is a fight for the consumer's access
- 5:32the industry loves to make these databases about internal issues
- 5:36lead flow commission splits and market share
- 5:38but the consumer does not care who wins the lawsuit
- 5:41they care who protects their equity
- 5:43proponents of phased marketing claims
- 5:46their private strategy can result in a 2.9% higher closing price
- 5:51but when you look at independent empirical data
- 5:54the story changes drastically
- 5:55Bright MLS analyzed over 1 million transactions
- 5:59they controlled for the size of the home
- 6:01the neighborhood the condition
- 6:03the results were brutal homes exposed to the open market
- 6:06sold for an average of 18.3% more than off market sales
- 6:11in actual dollars
- 6:12sellers who bypass the open market lost an average of $53,890
- 6:17according to that study we're not talking about a rounding error
- 6:21that is equivalent of a year of college tuition
- 6:24that is a down payment on a new home
- 6:26that is family's retirement equity wiped out
- 6:29because their home wasn't fully exposed to the market
- 6:32to make matters worse
- 6:33the research showed off market sales were double ended
- 6:3672% more frequently this brings us to a massive fiduciary gut check
- 6:42Article 3 of the code of ethics
- 6:44dictate that cooperation is the standard
- 6:46unless it explicitly harms the client
- 6:49so we have to ask
- 6:50are these private strategies being used to benefit the seller
- 6:53or they being used to increase the odds that a brokerage captures
- 6:57both sides of the commission
- 6:58private marketing should be a surgical tool for unique situations
- 7:03like severe safety concerns or high profile public figures
- 7:07it should never be an entire business model
- 7:10and the majority of the homes that sell in most markets
- 7:13are not at that level
- 7:16where we can just forego exposure because they're that good
- 7:20look at the legal fallout of this inventory hoarding
- 7:22Zillow implemented listing access standards to force inventory open
- 7:26and it sparked a massive legal battle
- 7:28Zillow literally sued compass in the Chicago area
- 7:31MLS
- 7:32over a threat to cut off a listing feed representing 43,000 agents
- 7:36if major under enterprise brokerages ultimately win this war
- 7:40we could be heading toward a world
- 7:42where they effectively create their own private MLS ecosystems
- 7:47think about what happens to the indie and boutique brokerages
- 7:50if inventory becomes gated
- 7:52think about the strong independent agents
- 7:54who built their business on relationships and local expertise
- 7:59not corporate inventory control
- 8:01if the playing field changes
- 8:02the consumer gets squeezed
- 8:04the danger is not just private listing
- 8:07the danger is private markets
- 8:09so how do smart
- 8:10independent agents and boutique brokerages survive this
- 8:13you stop being passive
- 8:15if you wait until the listing agreement is signed to start marketing
- 8:19you have already lost a good bit of time
- 8:23you are too late
- 8:24while massive companies fight over listings that already exist
- 8:28the sharpest agents are using predictive analytics
- 8:31to identify the listings of tomorrow
- 8:34platforms like House Canary are using propensity to list algorithms
- 8:38and 36 month value forecasting
- 8:41to find out who is likely to sell before they even raise their hand
- 8:45instead of fighting 10 other agents over an active listing
- 8:48you build a relationship before the property is ever discussed
- 8:51you understand the hyper local market better than anyone else
- 8:54just remember AI can point at the door
- 8:57you still have to know how to knock
- 8:59it doesn't replace trust timing
- 9:01or your ability to sit at a kitchen table and offer real
- 9:04fiduciary guidance
- 9:06the agent who can explain these massive industry shifts
- 9:09calmly and clearly will win the client's trust
- 9:12the agent who just repeats corporate talking
- 9:14points is going to get exposed
- 9:16the seller deserves maximum clarity
- 9:19the buyer deserves fair access
- 9:21and you deserve to build a business on skill
- 9:24rather than relying on whichever company controls the most inventory
- 9:28if you are trying to build a resilient real estate business
- 9:31that thrives no matter what happens with these lawsuits
- 9:35this is exactly what we break down
- 9:37inside the real estate agent playbook
- 9:40no hype just actual strategy
- 9:42book a game plan called the link below
- 9:44and let's talk through where your business needs to go next
- 9:48because ultimately transparency is going to win this game
- 9:51no matter if we do have the big box brokerages
- 9:54partnering with all these subsidiary brokerages
- 9:57and going to a private MLS system
- 9:59there is a path forward however
- 10:02it doesn't make the most sense for the consumer
- 10:04in my opinion to hoard these listings
- 10:07even at one of the largest real estate companies in the world
- 10:11which I am at it doesn't make sense because it's not transparent
- 10:14it's not positive for the consumer
- 10:16the MLS was built the internet came
- 10:20we have social media then we have the portal sites that came along
- 10:23and ultimately we're this far into this tech
- 10:27and we have to understand that
- 10:29our jobs as real estate agents are ever evolving
- 10:31and if you have any questions about that or you want to chat
- 10:34please comment below let me know where you think this is going
- 10:37but always stay transparent to your clients
- 10:40and go get them and yourself
- 10:42another win today in the game of real estate