Season 1 Episode 1 Wendy Lotman
What does it really take to excel behind the headset—and what does it take to build a team of people who can? In this episode, host Lori Henricksen sits down with Wendy Lotman, Fire Communications Chief at Las Vegas Fire & Rescue, for a candid, wide-ranging conversation about what separates great 911 dispatchers from good ones, and what comm centers can do to find, train, and keep them.
Wendy brings decades of experience across call taking, dispatching, supervision, and training in both Portland and Las Vegas—giving her a perspective that stretches from the headset all the way to the chief's…
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