Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Problematic Promo Codes

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Phone Tap: Problematic Promo Codes · Brooke and Jeffrey: Phone Taps

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Speaker 1: One eight hundred d ui Away now offering free remote
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Speaker 1: consultations by phone or video conference for any criminal offense.
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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
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Speaker 1: Uyowa dot com or call away all right, time for
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Speaker 1: the phone tap. And if you've ever had your partner
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Speaker 1: or your best friend make a big deal out of
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Speaker 1: something that really should be a big deal, yeah, is
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Speaker 1: it okay to tease them a little bit about Yeah? Well,
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Speaker 1: one of our listeners definitely think so, because his wife
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Speaker 1: was unhappy the other day with their food delivery service
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Speaker 1: after they screwed up on one little thing. Oh she
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Speaker 1: even sent an angry email about it. So we're gonna
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Speaker 1: come at her the best way we know how, with
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Speaker 1: extreme passive aggressiveness. And you know how angry people love that. Yeah,
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Speaker 1: oh yeah, it's your phone tap right now. It's another
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Speaker 1: on the twenties to I'm five. Hello. Hi, this is
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Speaker 1: Lizzie Cullen from hish Meal Delivery. I'm looking to speak
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Speaker 1: with Joanna. That is her. Hi, Joanna, I was just
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Speaker 1: calling because we got an email from you saying that
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Speaker 1: there was a mistake on one of your orders. Yeah.
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Speaker 1: I ordered six meals and one of them I ordered
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Speaker 1: was supposed to be a chicken stir fry, but it
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Speaker 1: came with beef instead. Oh that's not good. Yeah, that
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Speaker 1: shouldn't have happened. Thank you, m You know, if I'm
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Speaker 1: being one hundred percent honest, it did screw up my
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Speaker 1: whole week. I apologize for the inconvenience. We take customer
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Speaker 1: satisfaction very seriously, so I'd like to give you a
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Speaker 1: promo code for a free meal on us. Do you
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Speaker 1: have a pen? Yes, thank you. I appreciate that. Yeah,
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Speaker 1: you're welcome. So when you go to the checkout area,
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Speaker 1: you're just going to need to type in the words
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Speaker 1: hi maintenance. Okay, Oh do you need me to say
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Speaker 1: it again? Hi? I heard what you said, and I
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Speaker 1: don't appreciate it. Okay, Clearly we're not on the same
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Speaker 1: page here, So why don't you go ahead and you
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Speaker 1: tell me what you think the problem is. You're saying
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Speaker 1: to type in the word high maintenance because I made
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Speaker 1: a complaint about an order to you got one. Oh
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Speaker 1: my gosh, No, the codes are just generated automatically, so
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Speaker 1: don't take it personally. I mean, I find that hard
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Speaker 1: to voice. Well, I do feel bad and I definitely
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Speaker 1: didn't mean to hurt your feelings. And do you know what,
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Speaker 1: let me just add another meal to make it up
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Speaker 1: to you. Okay, fine, but I think if that is
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Speaker 1: randomly generated, then that's pretty offensive to people. You might
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Speaker 1: want to get in with somebody to fix that. Okay,
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Speaker 1: I'll make a note for our engineers. So when you
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Speaker 1: go to the checkout, I'm going to give you a
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Speaker 1: new promo code for the two meals. Okay, it'll be
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Speaker 1: three words. Do you still have your pin handy? Yeah? Okay,
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Speaker 1: I just want you to write this down. She's uh,
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Speaker 1: Karen what I'm sorry? Yeah? That can get confusing. No
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Speaker 1: punctuation and caring with the capital K. This is not accessible.
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Speaker 1: Can I stick to your supervisor? This is ridiculous? Okay, Hey,
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Speaker 1: you sound angry and I don't really know why are
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Speaker 1: you upset? Yes? I am. This is You need to
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Speaker 1: stop talking to me in that condescending tone and stop
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Speaker 1: making up stake codes. It's not my fault that you're
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Speaker 1: stuck in some customer service jobs. Someone's having a bad day.
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Speaker 1: I wasn't until I started speaking with you. I'm trying
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Speaker 1: to make a complaint about your company and having a
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Speaker 1: bad order. Yeah, beef, I'm complaining, and I don't need
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Speaker 1: you to mock me while I'm doing it. All right, Well,
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Speaker 1: I'll just tell you that my supervisor is available if
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Speaker 1: you want to talk to them. You just need to yes,
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Speaker 1: if I can speak to her right now for about it.
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Speaker 1: So you just need to go to our help page
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Speaker 1: and you type in two words. Oh, I can just
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Speaker 1: imagine what they are they thank you? Is that what
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Speaker 1: it is? Thank you? I wouldn't recommend writing that. You
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Speaker 1: can just write in phone tap excuse me, phone tap
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Speaker 1: it's two words or phone prank? Either one works. What
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Speaker 1: the fuck is going on right now? You're scary? This
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Speaker 1: is actually broke from the radio show Brook at Jeffrey
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Speaker 1: in the morning. We're doing a phone tap on you. No,
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Speaker 1: your husband Kyle set you up. I mean it is
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Speaker 1: a joke, so we are kidding. He said that the
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Speaker 1: meal they got wrong wasn't a big deal, so we
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Speaker 1: wanted to give you a bad time about it. Oh
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Speaker 1: my god. When you said she's a Karen, I was like, no,
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Speaker 1: she did, Oh I did. Yeah, And just for future purposes,
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Speaker 1: when you use the meal delivery. That people did say
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Speaker 1: next time you should use a promo code zero. That
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Speaker 1: one serious. Every morning was weekday mornings on the twenties
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Speaker 1: Broke and Jeffrey in the morning