90 - Navigating the Tech to Human Handoff in Leasing
In this episode of Rooms with Ronald, host Ronald Harrington speaks with Shelly Steitz https://www.linkedin.com/in/shellysteitz/ , a senior consultant at Cadence Marketing Solutions, about the importance of marketing audits and the challenges of tech to human handoffs in the leasing process. They discuss how to optimize the leasing experience by personalizing interactions, building trust with prospects, and ensuring effective communication between teams. The conversation highlights actionable strategies to reduce no-show rates and improve overall customer experience in the multifamily housing…
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