Less Friction, Better Security: Using AI in Identity and Access Management
In this episode of Bites of Banter, host Rocky McGuire talks with Tony Garcia, a cybersecurity service operations leader at McDonald’s, about his journey from hands-on IT and service management into identity and access management (IAM).
Tony shares how skills from across IT can translate into cybersecurity, how his team uses AI to analyze thousands of incidents and speed up monthly reporting, and why human review, strong relationships, and ongoing security education still matter. He also offers advice for anyone considering a career change: “Don’t change, but change”—stay true to who you are…
The skinny
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