Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: On Time Late Fee

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Phone Tap: On Time Late Fee · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: What do you do if you have a friend whose
• 0:02
  Speaker 1: life is going great. They have an awesome job, they
• 0:06
  Speaker 1: just got a new hobby that they're really into, and
• 0:10
  Speaker 1: recently upgraded to a new apartment they love.
• 0:12
  Speaker 2: Wow, sounds like me. I know you hang out with him,
• 0:15
  Speaker 2: so it rubs off on you too.
• 0:17
  Speaker 1: Yeah, you could do that, or you could have more
• 0:18
  Speaker 1: fun and prank called them to take him down and not.
• 0:22
  Speaker 1: Not everybody has to be that happy in their life.
• 0:25
  Speaker 1: And that's why I pose as one of the apartment
• 0:27
  Speaker 1: managers to tell a guy, even though he's the perfect tenant,
• 0:31
  Speaker 1: we've got a big issue that we need to talk about.
• 0:34
  Speaker 1: In your phone tap right now.
• 0:36
  Speaker 3: It's another.
• 0:38
  Speaker 2: On the twenties.
• 0:42
  Speaker 3: Hello four hundred. Hello, Hello, Hi is Shane speaking.
• 0:55
  Speaker 1: Hey man, this is Chip from the leasing office at
• 0:58
  Speaker 1: Village Apartments. Sorry about before I was I was just
• 1:02
  Speaker 1: knocking out some pushups, you know, getting well?
• 1:08
  Speaker 3: Okay?
• 1:09
  Speaker 2: Yeah? How you doing?
• 1:12
  Speaker 3: Uh? Doing fine? You called me? How are you doing?
• 1:16
  Speaker 2: Yeah?
• 1:17
  Speaker 1: I'm doing pretty good. I know we haven't met before,
• 1:21
  Speaker 1: so nice to meet you.
• 1:24
  Speaker 3: And likewise, yeah, what's going on?
• 1:29
  Speaker 1: Yeah, So, unfortunately, the reason for my call, we've been
• 1:32
  Speaker 1: having a little bit of a problem with your rent payments, so.
• 1:38
  Speaker 3: That wasn't aware there was an issue. I always get
• 1:41
  Speaker 3: my payments on time.
• 1:43
  Speaker 1: Yeah no, see, actually that's the problem.
• 1:47
  Speaker 3: The problem I don't understand.
• 1:49
  Speaker 1: Well, we've noticed that ever since you moved in with us,
• 1:52
  Speaker 1: like what about four months ago, all of your rent
• 1:55
  Speaker 1: payments have come in like right on time.
• 1:58
  Speaker 2: It's not good.
• 2:00
  Speaker 3: And what you am failing to see the issue here?
• 2:05
  Speaker 3: They're coming in on time.
• 2:06
  Speaker 1: Okay, Well, now see, most of the other residents who
• 2:09
  Speaker 1: live here, they're usually late by like a week or
• 2:11
  Speaker 1: two on their payments, which allows us to charge them
• 2:14
  Speaker 1: a late fee.
• 2:15
  Speaker 2: And so we haven't really been able to do that
• 2:17
  Speaker 2: with you.
• 2:19
  Speaker 3: Yeah. I don't want to pay late fees, so I
• 2:22
  Speaker 3: pay it on time.
• 2:23
  Speaker 2: Well, we want you to pay late fees. Excuse me,
• 2:28
  Speaker 2: I mean we need to turn a profit.
• 2:29
  Speaker 1: It's just like when you first applied to live here,
• 2:31
  Speaker 1: based on you know, what we saw about your job
• 2:33
  Speaker 1: and your credit score, we just assumed that we could
• 2:35
  Speaker 1: make some extra money off you.
• 2:38
  Speaker 3: This is a joke, right.
• 2:40
  Speaker 1: Well, I'm not saying that your credit score is like horrible,
• 2:42
  Speaker 1: but we just didn't expect you to be this on
• 2:44
  Speaker 1: top of it.
• 2:45
  Speaker 3: I can't believe what I'm hearing. Like, seriously, I don't
• 2:48
  Speaker 3: even know what to say right now.
• 2:50
  Speaker 2: You could say sorry, that would help.
• 2:53
  Speaker 3: Sorry for paying on time.
• 2:56
  Speaker 2: It's okay, I forgive you. So it looks if you
• 2:58
  Speaker 2: could just know that wasn't an apology.
• 3:01
  Speaker 1: Listen, if you could just do me a favor and
• 3:03
  Speaker 1: just hold off on sending in your rent, like like
• 3:06
  Speaker 1: a day or two after the due date, that would
• 3:09
  Speaker 1: be much better for us.
• 3:10
  Speaker 2: Cool.
• 3:11
  Speaker 3: No, that's not cool. I'm not going to be doing that.
• 3:15
  Speaker 2: You understand. You're making me look bad to my boss.
• 3:18
  Speaker 3: Right well, listen, that's your problem with your bob. Okay.
• 3:23
  Speaker 3: I don't want I don't have a problem. I don't
• 3:26
  Speaker 3: do drama.
• 3:27
  Speaker 2: Okay, I don't want that. All right man.
• 3:29
  Speaker 1: Well, look I didn't want to have to do this,
• 3:30
  Speaker 1: but we're updating your lease terms next month to include
• 3:33
  Speaker 1: a two hundred dollars fee for on time payments. So
• 3:36
  Speaker 1: excuse me, I mean you left me no choice.
• 3:39
  Speaker 3: You can't charge me extra money for paying on time.
• 3:44
  Speaker 1: Well, actually I can do that because there's a clause
• 3:46
  Speaker 1: in your current lease that says that we can update
• 3:48
  Speaker 1: policies as long as we give you.
• 3:50
  Speaker 2: A thirty day notice. Oh my god, consider yourself noticed.
• 3:54
  Speaker 3: No, that's ridiculous. You're making me pay extra whether I
• 3:58
  Speaker 3: pay you on time more late.
• 4:00
  Speaker 2: That's wrong. That's standard? What standard for apartment stuff?
• 4:05
  Speaker 3: No, it's not, and I'm definitely gonna call the housing
• 4:10
  Speaker 3: authority this second.
• 4:13
  Speaker 2: Right, hold on, Do you have a buddy named Eric? Why?
• 4:16
  Speaker 3: What? Eric?
• 4:19
  Speaker 2: You guys are friends?
• 4:20
  Speaker 3: Yeah, what's going on?
• 4:22
  Speaker 2: Okay?
• 4:24
  Speaker 1: You know what, because you know Eric, we can knock
• 4:27
  Speaker 1: ten bucks off your earlier late feet.
• 4:30
  Speaker 2: He's just a freaking cool guy.
• 4:33
  Speaker 3: What are you targeting about?
• 4:34
  Speaker 1: If you talk to him, can you tell Eric I said,
• 4:36
  Speaker 1: what's up and that this prank phone call worked.
• 4:38
  Speaker 2: He'll know what that means.
• 4:40
  Speaker 3: This was a prank phone call.
• 4:43
  Speaker 1: My name is Jeff from Brook and Jeffrey in the morning,
• 4:47
  Speaker 1: we're doing a phone taf on you.
• 4:48
  Speaker 3: Man. Oh my god, you scared the crap out of me.
• 4:53
  Speaker 2: That was the goal.
• 4:54
  Speaker 1: Eric told us that you've been loving your new place though,
• 4:56
  Speaker 1: and so far, he said management's been pretty cool.
• 4:59
  Speaker 2: Is that true?
• 5:00
  Speaker 3: Oh my god? Yeah, I mean I thought they were
• 5:03
  Speaker 3: cool until a few minutes ago.
• 5:07
  Speaker 1: Just make sure you get your payments in on time
• 5:09
  Speaker 1: so we can charge you that extra too.
• 5:10
  Speaker 2: Large, all right, I can't.
• 5:12
  Speaker 3: That was a wake up.
• 5:16
  Speaker 2: Every morning was funk taps, weekday mornings on the twenties,
• 5:20
  Speaker 2: Brooke and Jeffrey in the morning,