Latest / Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies
How This HVAC Company Scaled to 15 Million by Fixing Technician Scheduling
Most small business scaling stories focus on marketing or product. But for Apex HVAC, the bottleneck was getting a technician to the right job on time. Hosts Lucas and Luna break down how founder Dan remapped his entire dispatch process—cutting travel time by 25%, doubling jobs per truck per day, and growing from $2M to $15M in five years. This episode digs into the specific operational changes that unlocked capacity without adding more trucks, from dynamic scheduling algorithms to GPS-based customer notifications. A case study in logistical precision for any service business owner who's…
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